Jean Louis
Jean Louis at Acura Of Pembroke Pines

Jean Louis | Page 56

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.9
1,177 Reviews
4.9

1,177 Reviews

Write a Review

1177 Reviews of Jean Louis

August 05, 2022

Dealership Rating
Employee Rating

The service was good but the dealership does not honor service deals/coupons offered. When we bought the car the dealership included 2 free services however on the second service this was not honored. If More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Morales

Aug 05, 2022

Acura Of Pembroke Pines responded

Hi, We appreciate you taking the time to leave us your honest feedback and regret that your experience wasn't up to our usual five-star standards. We hope that we can have the opportunity to improve this in the future and regain your confidence in us. Please do not hesitate to reach out to our service center at (877) 468-9930 if you have additional information you wish to share with us. Thank you.

August 04, 2022

Dealership Rating
Employee Rating

Jean-Louis provided very good communication throughout the process — and he was always available by phone whenever I had a question. We were in for an Acura Factory Recall, and we dropped off our car a More

by Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We're happy to Jean provided you with an excellent experience and we'll be sure to share these kind comments with him. Take care and please don't hesitate to reach out if we can be of service again in the future!

August 04, 2022

Dealership Rating
Employee Rating

Acura Pembroke Pines has the best service experience you may want. Very professionals and friendly. They give you great advise about what your car needs. For me is always a 5 starts review. Great job guys. More

by jlmorato29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto, Michael Grasso, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Aug 05, 2022

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate the wonderful feedback and look forward to seeing you at your next visit!

July 30, 2022

Dealership Rating
Employee Rating

It is always a great experience when receiving car service and/or performance maintenance with Jean. More

by CKIDD411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Acura Of Pembroke Pines responded

It's great to hear that you had a five-star visit with Jean in our service center! Thank you for rating Acura of Pembroke Pines!

July 30, 2022

Dealership Rating
Employee Rating

Clean , customer service was great 👍100% very quick service . Convenient and flexible schedule. Louis my service rider was very courteous. More

by MGAYLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber , Douglas Campbell, Camilo Torregroza

Aug 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We look forward to seeing you next time! -Acura of Pembroke Pines!

July 29, 2022

Dealership Rating
Employee Rating

I continue to be impressed by Acura Pembroke Pine’s customer service business model. It works! The team aims to please…and they deliver a high level of customer satisfaction. Jean is especially very a More

by 21sam.Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Marco Pinto, Eric Ng , Christian Rodriguez

Jul 29, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with Jean at Acura of Pembroke Pines! We look forward to seeing you next time!

July 23, 2022

Dealership Rating
Employee Rating

Never have an appointment but I still get taken care of in a timely manner. More

by MISSLEXIS954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto, Michael Grasso, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jul 25, 2022

Acura Of Pembroke Pines responded

This is great news! Thank you for continuing to choose Acura of Pembroke Pines!

July 20, 2022

Dealership Rating
Employee Rating

Jean is a great representative of Acura. I do appreciate the services, and I’ll continue to visit. More

by NOUB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful review! Jean & the team are grateful for your business and look forward to your next visit! - Acura of Pembroke Pines

July 17, 2022

Dealership Rating
Employee Rating

Fast service and accurate communication of service and price in a friendly courteous manner , profesional More

by CARLOSDIAZ5086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto, Michael Grasso, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jul 19, 2022

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future. Take care!

July 16, 2022

Dealership Rating
Employee Rating

Jean is the consummate professional. He is great at customer service. If I express a concern, he addresses it immediately. More

by Loyal Acura customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback - Jean will be thrilled to hear it! Your business is much appreciated by all of us here at Acura of Pembroke Pines and we look forward to seeing you next time!

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