Jaylan Jackson

Jaylan was great to work with and highly professional and the dealership went above and beyond at every point of the purchase. I highly recommend both. the dealership went above and beyond at every point of the purchase. I highly recommend both. More

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Jaylan rocked! He was extremely knowledgeable and always went the extra mile to communicate and ensure we were satisfied with our purchase! He was extremely knowledgeable and always went the extra mile to communicate and ensure we were satisfied with our purchase! More

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Dealership is very professional and was helped me through the whole process of buying my first car. Would recommend to anyone. the whole process of buying my first car. Would recommend to anyone. More

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Found the vehicle online on a Sunday and made contact thru the dealership online service and was called first thing Monday morning. I had a couple of question to get answered. A couple of hours later Jay thru the dealership online service and was called first thing Monday morning. I had a couple of question to get answered. A couple of hours later Jaylan called while at the vehicle to answer any and all question that I might have. All were answer then with what I needed to know. As I was 4.5hrs away in TN, I ask for an Out The Door CASH Price as I would have to take care of all other items once back in state. He ask to call me back and would get the numbers, About 10min and he call with the dealerships price, we haggled a brief moment of which had to get confirmation from manager, about 2min in time. The dealership accepted the offer. So next was a bit of quirk, as we had to figure out a way to get a deposit to hold while I had to get the Bank Check for verification and insurance. By the end of the day it was a done deal with deposit to hold. I made arrangement and got the Bank Check and Insurance Binder, send Jaylan the copies they needed and setup a time on Saturday to get. Jaylan sent me all the documents for recent certified work in their Service Center and what was done, TPMS sensors, charger cord etc. This is where Jaylan went above and beyond to me, The car was already nice, but he had the car detailed out, fully charged on battery ( EV / Hybrid ) and a full tank of gas. Now when I got there, I typically do testing of my own to see what is what, I am not sure about what there service dept did, but I found a lot DTC Faults, these were all from the things like the TPMS Sensor replacement, so forth. I should these to him and he immediate got there manager to show so that it could be brought up to the Service Dept on things. The car had no issue, I preformed a series of test in the battery and other function and reset the system and then test drove. All was good. The deal was completed total time in about an hour, Jaylan got with the finance and Mr. Ned was outstanding chatting about things we had in common. All in All, this was one of the best experience have had with a dealership any where. If I was in the market would give this young man a call to see what he could do. I have no regret and glad made the trip of 10+ hours there and back to get this vehicle. They are that outstanding More

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Did not follow thru with what i was told. After waiting 2 hr. On Saturday decided they wonted a certified check. Hard to deal with. After waiting 2 hr. On Saturday decided they wonted a certified check. Hard to deal with. More

by KATMATHIS Verified Customer Verified Customer

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Jaylen made this the easiest car buying experience ever. I tried to buy local but couldn't come to an agreement. Jaylen and I worked our deal via text in just a couple of hours while I was working. No down I tried to buy local but couldn't come to an agreement. Jaylen and I worked our deal via text in just a couple of hours while I was working. No down time for me on the lot!!! Thanks Jaylan and Jim Ellis Chevrolet! More

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Jaylan's performance was genuinely impressive. He demonstrated remarkable expertise in securing a deal that seemed highly unlikely, and his efficiency ensured I was back in my car in under 2 hours He demonstrated remarkable expertise in securing a deal that seemed highly unlikely, and his efficiency ensured I was back in my car in under 2 hours. Jaylan's friendly and approachable nature, paired with his top-notch communication skills, made the experience truly enjoyable. More

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Jaylan is an expert representative of Jim Ellis Chevrolet and helped us purchase a Tahoe sight unseen. He was very responsive, courteous and informative throughout the entire process. and helped us purchase a Tahoe sight unseen. He was very responsive, courteous and informative throughout the entire process. More

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I could not have found a better sales person to help with the purchase on my new Tahoe. Jaylan Jackson was so helpful, professional and patient. He was very responsive to my questions and found solutions to the purchase on my new Tahoe. Jaylan Jackson was so helpful, professional and patient. He was very responsive to my questions and found solutions to help fit within my budget. I would look for Jaylan Jackson and Jim Ellis Chevrolet to work with again during a future buy. More

by jfhighfield Verified Customer Verified Customer

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This dealership is the best. ..I have purchased multiple vehicles here and received nothing but top notch customer service from all parties involved. ..I have purchased multiple vehicles here and received nothing but top notch customer service from all parties involved. More

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