Dealership Experience
11 yrs, 9 mos
155 Reviews
Write a Review155 Reviews of Jay Bakr
February 21, 2024
Very helpful and courteous. Salesman Carlos and manager Jay were very helpful. Made buying a new car easy Salesman Carlos and manager Jay were very helpful. Made buying a new car easy More
Other Employees Tagged: Carlos Gutierrez
August 12, 2023
Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More
Other Employees Tagged: Roy Sommerfeld, Nick Richko, Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan, JIM LAAS , Mike Lorenzo, Juan Rocha
July 30, 2023
Prompt and courteous service of my vehicle. Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! Comfortable waiting area with refreshments & snacks. Rizza Cadillac is a classy dealership! More
Other Employees Tagged: Jim Monahan
June 13, 2023
Sales manager Jay and our Salesman Anthony were great to work with. We didn’t have any ties to this dealership and we’re able to get a deal done on an Escalade in these tough times with limited inventory. work with. We didn’t have any ties to this dealership and we’re able to get a deal done on an Escalade in these tough times with limited inventory. More
Other Employees Tagged: Mike Lorenzo, Anthony Rizza
April 03, 2023
I've been buying cars from Larry Papp for over 10 years, always great to deal with and a smooth transaction as always. it was a pleasure doing business with you once again, Thank you!! always great to deal with and a smooth transaction as always. it was a pleasure doing business with you once again, Thank you!! More
Other Employees Tagged: Larry Papp, Bert Dutcher
March 26, 2023
I had a great experience purchasing and servicing my new CT-5 V at Rizza Cadillac. The sales, finance, and service staff were all very professional. CT-5 V at Rizza Cadillac. The sales, finance, and service staff were all very professional. More
Other Employees Tagged: Roy Sommerfeld, Bert Dutcher, Ryan Clark, Becky Aboswielem
March 23, 2023
Second vehicle purchase in just over one year Chris and Jay are great everyone is very professional, Al the porter had my new car Immaculate Jay are great everyone is very professional, Al the porter had my new car Immaculate More
Other Employees Tagged: Christen Dargan , Al the porter
March 17, 2023
Really good at taking care of your the customer. Very nice customer service and pretty knowledgeable also Very nice customer service and pretty knowledgeable also More
Other Employees Tagged: Roy Sommerfeld, Nick Richko, John Howard, Becky Aboswielem, Tom Wentz, Jim Monahan , Danielle O'Connor, Juan Rocha
March 04, 2023
Wonderful Sales Team! I highly recommend Rizza Cadillac Buick, and will be back soon for another vehicle! I highly recommend Rizza Cadillac Buick, and will be back soon for another vehicle! More
Other Employees Tagged: Brandon Crenshaw