Javier immediately greeted us upon walking into the
office and asked good question to understand what we were looking for.
He was very knowledgeable about the cars specs while are keeping a friendl
office and asked good question to understand what we were looking for.
He was very knowledgeable about the cars specs while are keeping a friendly demeanor.
It truly felt like he wanted us to be informed and find the right fit.
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by moralesPDX
Other Employees Tagged:
Fernando DelCampo, Colton
Jul 30, 2024 -
Royal Moore Subaru responded
Moralespdx, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.
Thank you Nan, and Colton, and Nathan, and everyone else
that helped make our 30th anniversary a successful car buying experience! It has been almost 20 years since we purchased a car, and everyone made us
that helped make our 30th anniversary a successful car buying experience! It has been almost 20 years since we purchased a car, and everyone made us feel like family through the whole process. We will be recommending Royal Moore Subaru to our friends and family! Thank you again!
Carrie
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by Budiselic0923
Other Employees Tagged:
Colton Hanson, Nathan Hines, Nanliz Velasquez
Jul 28, 2024 -
Royal Moore Subaru responded
Hello Budiselic0923, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very clean, welcoming and friendly.
Javier and company were all very helpful and eager to help us find the right car for our budget and needs.
Javier and company were all very helpful and eager to help us find the right car for our budget and needs.
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by kylejp93
Jul 23, 2024 -
Royal Moore Subaru responded
Kylejp93, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Javier eas great!
Didn't make us feel pressured and was super helpful and informative!
Didn't make us feel pressured and was super helpful and informative!
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by alyssarae.22
Jul 23, 2024 -
Royal Moore Subaru responded
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Carlos was so helpful and amazing!
! He helped us get into the perfect car for our little family. Great experience at a great dealership!
! He helped us get into the perfect car for our little family. Great experience at a great dealership!
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by Gaby
Other Employees Tagged:
Carlos Gomez
Jul 28, 2024 -
Royal Moore Subaru responded
Gaby, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Our experience was very positive- they definitely don't
make you feel rushed or pressured. Javier was very knowledgeable about the cars we tested and was honest about needing to check with others for anyth
make you feel rushed or pressured. Javier was very knowledgeable about the cars we tested and was honest about needing to check with others for anything he wasn't sure about rather than guessing or giving unclear answers. Colton was also very helpful and made the process easy.
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by parisbone08
Other Employees Tagged:
Colton Hanson
Jul 15, 2024 -
Royal Moore Subaru responded
Parisbone08, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Positive experience and friendly folks, even a cute puppy
to pet while I waited for a short time.
to pet while I waited for a short time.
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by heyjohnhay
Other Employees Tagged:
Rachele Roberts, Josh
Jul 15, 2024 -
Royal Moore Subaru responded
Heyjohnhay, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
My experience with Royal Moore Subaru was fine.
I am very happy with the car that I bought, but the process was messy. Initially, I worked with Javier and he was great! Very kind and professional.
I am very happy with the car that I bought, but the process was messy. Initially, I worked with Javier and he was great! Very kind and professional. Later in the experience is when it started to sour. I was given different prices for my car multiple times, paper work was incorrect, charges were added on last minute due to their errors, and communication between the staff was severely lacking.
When I went to pick up my car, Zach was very upbeat. The person who was up front and directed us was delightful, but unfortunately I didn’t catch his name!
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by roclaire
Other Employees Tagged:
Zach Krause, I cannot remember the financial advisor I worked with, but maybe 3 stars??
Jun 27, 2024 -
Royal Moore Subaru responded
Hello Romey, we hope you're enjoying your HRV! We have been trying to reach you to gather a little more detail on your experience. Although you did recommend us, 2/5 stars....40% satisfaction is missing the mark for us. We sure would appreciate a return call so we can learn more from your experience as the information we can see with time stamps doesn't always tell the whole story.
Loved how personable each employee was when going over
all the finances and new car details.
all the finances and new car details.
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by Babscox3
Other Employees Tagged:
Fernando DelCampo, Jake Fisher, Colton Hanson
Jun 27, 2024 -
Royal Moore Subaru responded
We appreciate your feedback, thank you for sharing.
Very welcoming and good people, hard to find people who
want the best for you. They take their time with each customer.
want the best for you. They take their time with each customer.
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by Enrique.palomec
Other Employees Tagged:
Nate Taylor
Jun 19, 2024 -
Royal Moore Subaru responded
Enrique.palomec, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jun 19, 2024 -
Enrique.palomec responded
If you need a car definitely get it here at Subaru they are very kind and welcoming. They take the time to show you cars you are interested in no rush and want the best for you here. Ask for Javier Velazquez and he will get you right!
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