Everything was fine.
The salesman explained every thing I needed to know. Emmalea helped me when needed
The salesman explained every thing I needed to know. Emmalea helped me when needed
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by jim@martin-fam.org
Apr 09, 2025 -
Royal Moore Subaru responded
Hello Jim@martin-fam.org, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Good, honest dealership.
Javier was great. We'd recommend him hands down. I need 15 words minimum, so here are more words
Javier was great. We'd recommend him hands down. I need 15 words minimum, so here are more words
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by tylerjohnson139
Apr 09, 2025 -
Royal Moore Subaru responded
Tylerjohnson139, we really appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
We loved our car shopping and buying experience with
Javier! He was kind and very trustworthy. Made the experience so calm and smooth.
Javier! He was kind and very trustworthy. Made the experience so calm and smooth.
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by Shellycharles7
Other Employees Tagged:
Zach Krause
Apr 09, 2025 -
Royal Moore Subaru responded
Shellycharles7, we're glad you had such a wonderful experience with us! Thank you again for leaving us this response!
Have had an excellent experience working with John and
Javier! Definitely would recommend working with them and would come back in the future!
Javier! Definitely would recommend working with them and would come back in the future!
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by Jennajo1020
Apr 09, 2025 -
Royal Moore Subaru responded
Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Great team and quality vehicles with staff who work with
your budget. Excellent customer service.
your budget. Excellent customer service.
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by Dmytro
Apr 09, 2025 -
Royal Moore Subaru responded
Dmytro, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Best salesman my husband and I have had the pleasure of
working with. Love my new car!
working with. Love my new car!
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by KendraH
Mar 12, 2025 -
Royal Moore Subaru responded
Kendrah, we're so glad that we were able to go above and beyond your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!
I was expecting the typical poor dealer experience.
I went in thinking I would be served a plate of xx and have to sift through it to arrive at a sale. I was wrong. Javier and Christian were exceptiona
I went in thinking I would be served a plate of xx and have to sift through it to arrive at a sale. I was wrong. Javier and Christian were exceptional. They were respectful of our time, and after reflecting on my experience, I realized they did their job well. They offered the typical products that come with every car sale, made sure we understood what each product was, and respected our decisions. This was the first time I felt bad for having preconceived notions about a sales team. I was epically wrong.
I rated the dealership 4 stars because there was severe price inflation on the car I was interested in within a few days. Since we didn’t agree on a price when I first contacted the dealer, they were free to increase it. However, it felt like a dirty trick. It’s likely a misinterpretation on my part. In the end, everything worked out, and we took the car home.
I look forward to working with Javier and Christian in the future.
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by Luis
Other Employees Tagged:
Christian Chavez
Mar 12, 2025 -
Royal Moore Subaru responded
Luis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
All the staff were welcoming and great at answering any
questions we had. Super friendly. Not only was Javier and the financing staff accommodating, but the rest of the staff was awesome. Any questions or
questions we had. Super friendly. Not only was Javier and the financing staff accommodating, but the rest of the staff was awesome. Any questions or concerns were promptly addressed.
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by carmenbruno
Mar 12, 2025 -
Royal Moore Subaru responded
Carmenbruno, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Very knowledgeable salesman, lots of great information.
Super easy and quick process. Beautiful car and drives amazing, thanks Javier!
Super easy and quick process. Beautiful car and drives amazing, thanks Javier!
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by Robynj
Feb 21, 2025 -
Royal Moore Subaru responded
Robynj, we are glad we could help! Congrats on your purchase!
I had a fantastic experience buying my car thanks to
Javier! He was incredibly helpful and knowledgeable throughout the entire process. His lively and enthusiastic personality made everything feel stres
Javier! He was incredibly helpful and knowledgeable throughout the entire process. His lively and enthusiastic personality made everything feel stress-free and comfortable. You can tell he genuinely cares about the customers and wants the best for them. The process was smooth, easy, and never awkward or uncomfortable. I highly recommend working with Javier if you’re looking for a great car-buying experience!
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by Allykauffman777
Jan 14, 2025 -
Royal Moore Subaru responded
Allykauffman777, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!