"Helpful and Courteous Team"
I found the sales and finance reps to be very courteous and friendly and responded to all my questions.
Jason was very courteous and Shae was very helpful and responsive.
"Responsive customer service"
We felt that Jason managed the sales process very well; it was helpful to have all the information about our purchase up front, there were no surprises, and we felt our purchase was worth the trip from Nelson BC to Vernon. Udai handled the finances without pressure, showing us the options available, and the sale went through easily. Thank you.
Great knowledge on product , quickly responded to questions we had and made sure everything suited our needs. Went over all features including helping set up Bluetooth pairings for us.
"Friendly, professional "
If was a pleasure to buy a Honda Civic at this dealership, I would recommend dealership to friends and co workers to purchase a Honda
Other Employees Tagged:
, Not sure of the name of the manager we met, but he did take time to talk to us
"The Dream Team"
- Barbara G.
Let me start by saying this is the Dream Team to work with if you are purchasing a new/used vehicle. We were immediately greeted with a smile by Jason who took the time to thoroughly go through the features of the 2019 CRV Touring. We went on a test drive where all the safety features were demonstrated in several different situations. Jason was respectful in his approach and was patient with all of our questions. Jason demonstrated the CRV Tourning so well that I decided to purchase one myself (we were originally shopping for my mother). Upon entering Bannister Honda you are greeted with a huge smile from Roxane, a true testament that everyone who works here enjoys their job. The purchasing process was done with ease and we were immediately welcomed into the Bannister Family. Financing with Udai and Shae was well presented and thoroughly explained. We are completely confident in our purchase. Since purchasing we have reached out to Jason with questions and he has immediately got back to us with answers. Steve confidently explained his role as the Service Manager and the qualifications his servicing staff have, ensuring us that if at anytime our vehicles need servicing, they are in great hands here. Lastly is Don, who honestly is the bow on the present. He is invested in all of his staff and customers. We are so happy to join the Bannister Honda Family; now when is the reunion?
"A dealership Honda should be proud of"
- Barbara G.
We went into Bannister Honda and were fortunate to meet Jason Tissington. He took us on a test drive for a 2019 CRV Touring. He ran us through ALL the features in this car which other dealers were not interested in doing or didn't know them. Jason is one of the best 'people person' I have ever met. Honest, up front, caring, sincere, helpful and an exemplary salesperson. He took the time to make sure we were comfortable with all aspects of the car. In fact, he is so good at his job, he sold us 2 vehicles! Every single staff member we interacted with were personable, helpful and treated us so well. Don, you have amazing staff and we look forward to working with you in the future.
It was awesome, bought my first car from them and they helped every step of the even though I had not a clue what I was doing. They took no advantage off me even though I was super new to the process. Amazingly kind people, and super honest. Highly recommend!!!
"Stress free purchase "
Great experience buying our new Pilot. No pressure sales and Jason was able to read what my family needed. Entire staff was friendly and helpful.
"Amazing sales! "
I came from Alberta to purchase our family’s 2017 Pilot. Jason was very knowledgeable, accommodating and very easy to deal with. Purchasing a vehicle from another province is always stressful, Jason and his team made sure we had everything we needed to feel confident prior to flying out. Fast forward to arrival the vehicle was just what I expected, in fantastic shape. Jason spent time to make sure I knew exactly how everything worked and that everything was exactly as stated. Shae in the finance department is very sweet and knowledgeable, had everything ready to go when I arrived. Overall everyone I spoke to before and upon my arrival was fantastic!
"Excellent car purchasing experience."
Jason was the best sales person. He gave us time to consider before deciding to purchase. He was not high pressure at all. Jason made sure that he gave
me information about the vehicle. He spent time going over the vehicle, setting up and pairing the phone to the new car. Jason told me to call him if I had any questions down the road about the vehicle.