Jason Scharn | Page 40

The customer service agent (Jason S. ) in the service department was so helpful and friendly, the mechanics were thorough and the work was done in a timely manner. The waiting area was e ) in the service department was so helpful and friendly, the mechanics were thorough and the work was done in a timely manner. The waiting area was extremely comfortable and clean, just an all around great experience! I will be spreading the word about this company! More

by LEDBYGODALWAYS Verified Customer Verified Customer

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The service department are very efficient and courtesy to the needs of the car owner. to the needs of the car owner. More

by Beth9 Verified Customer Verified Customer

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Jason is great to work with. He explained in details of the issues and provide the options available to me. Very professional and courteous. Also like the waiting area of the n He explained in details of the issues and provide the options available to me. Very professional and courteous. Also like the waiting area of the new facility. Overall I am very happy with the visit and would definitely recommend to friends and family. More

by Brian Verified Customer Verified Customer

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Friendly staff. Waiting area is spacious and comfortable if you plan to wait for your car. Team is open with all of their findings & car reports Waiting area is spacious and comfortable if you plan to wait for your car. Team is open with all of their findings & car reports More

by Jbraun14 Verified Customer Verified Customer

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This dealer always have a great customer services. they go an extra miles to help you, mechanics seen to be a good team too… thanks guy they go an extra miles to help you, mechanics seen to be a good team too… thanks guy More

by polanco34 Verified Customer Verified Customer

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Bought my first Subaru from Granite Subaru and was extremely satisfied with the Sales and Service departments. Kacper was VERY knowledgeable, kind and helpful. Communications with Kacper and the servi extremely satisfied with the Sales and Service departments. Kacper was VERY knowledgeable, kind and helpful. Communications with Kacper and the service dept. were amazing! I will definitely refer my family & friends to Granite Subura! More

by ritab027 Verified Customer Verified Customer

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Once again it was an extraordinary service! I was told that replacing the rear break pads and resurfacing rotors is going to be a couple of hours. It only took a little over an hour and with gr I was told that replacing the rear break pads and resurfacing rotors is going to be a couple of hours. It only took a little over an hour and with great work. Thank you Granite Suburu! More

by FILI.ISLANDER Verified Customer Verified Customer

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I went there for an oil change and spent an hour and a half and the service was completed and was sent.on my way. half and the service was completed and was sent.on my way. More

by SPARKPLATE Verified Customer Verified Customer

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I was told the service performed to my car to put on a hitch would be three hours. I drop my car off at the appointment time of 8:40 AM. When I called at noon to inquire about it I was told that now the n hitch would be three hours. I drop my car off at the appointment time of 8:40 AM. When I called at noon to inquire about it I was told that now the new time it would be ready would be 230. I don’t live near the dealership and I was waiting around for the services to be completed. I didn’t realize it would take up much of my day. When I picked up the car the cover over the hitch that was installed was not on there for the hitch was exposed. After consulting the person in the service department I was told that the cover doesn’t fit on after the hitch has been installed. That seemed odd to me but I left anyway. 20 minutes later I get a call saying I need to come back because the cover does indeed fit on with the hitch and the grommets needed to do it were still at the service center and had not been put into the car. I had to turn around and drive all the way back to the service center, get the grommets and was finally able to leave. Not exactly the way I wanted to spend my entire Saturday. More

by emilywuest Verified Customer Verified Customer

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Great service and communication throughout the process. No pressure and very friendly. I will return. No pressure and very friendly. I will return. More

by DTOMP250 Verified Customer Verified Customer

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