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Jason Logue
Jason Logue | Page 27
Service Advisor
Ferman Chrysler Jeep Dodge RAM of New Port Richey
3939 U.S. Highway 19 N
New Port Richey, FL 34652
702 Reviews
Hello my name is Jason Logue, I was born in Philadelphia Pennsylvania and I'm a die hard Eagles fan. I'm married with two daughters and I have been associated and or employed with Ferman since 2000. I was a Police Officer for almost 10 years, which I will always miss, but being home with my wife and kids is important to me and being a part of the Ferman team allows me to do that.
Read moreDealership Experience
26 yrs, 5 mos
Industry Experience
26 yrs, 5 mos
Languages Spoken
English
702 Reviews
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702 Reviews of Jason Logue
October 24, 2020
I had a3 pm appt for a simple recall. The car was not I had a 3 pm appt for a simple recall. The car was not brought into the shop till after 4 pm. I have had many appointments there and the car is neve I had a 3 pm appt for a simple recall. The car was not brought into the shop till after 4 pm. I have had many appointments there and the car is never broght in on time, even early in the morning More
by barrynj1
Verified CustomerOther Employees Tagged: Jamie Kissinger, Steve Brawer , Brandon Polise
October 24, 2020
Service was doing their best and very accommodating. However, the RAM issue could not be solved. Seems as though there’s a few RAM design issues. However, the RAM issue could not be solved. Seems as though there’s a few RAM design issues. More
by wbi
Other Employees Tagged: Jamie Kissinger
October 23, 2020
Jason handled my vehicle very professionally and with out any problems this is where I take the vehicle all the time. I also recommend my staff to take the company Jeeps there any problems this is where I take the vehicle all the time. I also recommend my staff to take the company Jeeps there More
by BILL.FUNK
October 17, 2020
Last week I brought 2 after market keys down to be programmed. The service dept guy told me it would be no problem and they programmed what I thought was both keys as I had ask. One key worked fine bu programmed. The service dept guy told me it would be no problem and they programmed what I thought was both keys as I had ask. One key worked fine but I didn't test the 2nd one. This past Thursday I decided to try the 2nd key and it wasn't working. I stopped in and explained to the same service dept guy the 2nd key wasn't working but the other was fine. They took both keys and my truck for an hour and a half. The service tech came out and said the was a problem with the 2nd key since it was after market and couldn't program it. I figured, ok so at least I have one working key and went home. Upon arriving home I went to lock my truck with the key I knew worked and nothing happened. They un-programmed my only working key fob. I called them and they said to bring it back in. When I got there they took the key and my truck again but for 15 minutes. The same service tech as before tells me there must be something wrong with it since it's an after market key. I told him that key was working and I wanted working just like when I gave it to him two hours prior. He was less than responsive to my request and I was getting aggravated. The parts and service director came out and told me I needed to calm down. I explained what happened and wanted my key fob restored to the way it was when I gave it to them. He told me "we don't program after market keys". I showed him the receipt that they did it last week. He said "well they weren't supposed to do it". I said you need to fix my key fob but he continued to refuse to do it and repeated over and over we don't program after market keys. His smug attitude and rudeness made me angry. I told him I wanted a refund for the key fob I paid for a week ago since he flat out refused to try to rectify this problem. I eventually got my money back and left. Their service dept is horrible and the service director needs extensive training in customer service relations. I will never bring my truck there for service and I will tell everyone I know personally and on social media to steer clear of that place More
by Rglynnjr61
Other Employees Tagged: Parts and service director
October 13, 2020
They handle all the issues with my vehicle in a very fast courteous manner every time I have been there They order parts when needed courteous manner every time I have been there They order parts when needed More
by BILL.FUNK
Other Employees Tagged: Steve Brawer
October 10, 2020
It’s always a pleasure to deal with the Service Advisors, this time it was Jason. They are very professional and listen to my concerns whether it be normal service or something more complex. The technician this time it was Jason. They are very professional and listen to my concerns whether it be normal service or something more complex. The technicians work is clean and precise. A very trustworthy experience. More
by Rich
October 07, 2020
The wait is very long, one pays for tire rotation and they do not rotate them, and when there is a repair covered by warranty they do not mention it, they only come with an estimate. they do not rotate them, and when there is a repair covered by warranty they do not mention it, they only come with an estimate. More
by salt.pepper2015
October 06, 2020
I had a few issues with my vehicle over the past month & the service department went above & beyond to help me. Mike, David, Jason & Eric we’re incredibly helpful, very professional and courteous. When it the service department went above & beyond to help me. Mike, David, Jason & Eric we’re incredibly helpful, very professional and courteous. When it was all said & done, their customer service was top notch. They turned a frustrating experience into a good one. Thank you guys!! More
by Moswalt
Other Employees Tagged: Mike Hughes , David & Eric
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