Jason Curie

Rocky start…. . GREAT finish! Jason and Victor were VERY helpful in making the deal happen. I am very happy with the outcome! . GREAT finish! Jason and Victor were VERY helpful in making the deal happen. I am very happy with the outcome! More

by lorizavodsky Verified Customer Verified Customer

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I have lost my trust in this dealership, every vehicle i have brought in for service has been damaged by you guys in some sort of way. My Sonata was in for warranty repair, was not offered a loaner vehicle have brought in for service has been damaged by you guys in some sort of way. My Sonata was in for warranty repair, was not offered a loaner vehicle or a time frame as to when my vehicle would be completed. The repairs took a few days and once I got my car back i was about to drive away and i noticed my steering wheel was not put back correctly and saw damaged and misaligned trim on the interior of my car. When i went inside to speak to my service advisor it’s almost like he knew there was damage to my car cause he didn’t act surprised at all. Then he said I would have to come back during the week cause there was no manager on duty at the time. So I had to be inconvenienced once again and bring my car back and leave it with you guys. 2 days go by and I hear nothing about the status of my vehicle, i then call in and my advisor wasn’t available so i had to call 3 more times and still got no where until he sent me a text saying they would need the vehicle longer cause the parts have not arrived and that my car still has to be sent out for another repair, still was not offered a vehicle to drive. I then go in and speak with my advisor and a manager about the situation cause i have been stranded for days without a car and missing work, until they finally agreed to send me to enterprise for a vehicle to drive. Once getting there I then had to pay $50 deposit on the car which i have still not gotten back like they said i would. Waited another 2 days and finally got a call from my advisor that my vehicle is ready. Most of the issues were fixed, although my headliner now is a different color, the weather strips around the front doors are still not put back into place correctly and I had to secure a kick panel myself because the tech said that’s how it’s supposed to be, meanwhile the panel is flapping around. Very disappointed in the service department here. More

by bemery2011 Verified Customer Verified Customer

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I have lost my trust in this dealership, every vehicle i have brought in for service has been damaged by you guys in some sort of way. My Sonata was in for warranty repair, was not offered a loaner vehicle have brought in for service has been damaged by you guys in some sort of way. My Sonata was in for warranty repair, was not offered a loaner vehicle or a time frame as to when my vehicle would be completed. The repairs took a few days and once I got my car back i was about to drive away and i noticed my steering wheel was not put back correctly and saw damaged and misaligned trim on the interior of my car. When i went inside to speak to my service advisor it’s almost like he knew there was damage to my car cause he didn’t act surprised at all. Then he said I would have to come back during the week cause there was no manager on duty at the time. So I had to be inconvenienced once again and bring my car back and leave it with you guys. 2 days go by and I hear nothing about the status of my vehicle, i then call in and my advisor wasn’t available so i had to call 3 more times and still got no where until he sent me a text saying they would need the vehicle longer cause the parts have not arrived and that my car still has to be sent out for another repair, still was not offered a vehicle to drive. I then go in and speak with my advisor and a manager about the situation cause i have been stranded for days without a car and missing work, until they finally agreed to send me to enterprise for a vehicle to drive. Once getting there I then had to pay $50 deposit on the car which i have still not gotten back like they said i would. Waited another 2 days and finally got a call from my advisor that my vehicle is ready. Most of the issues were fixed, although my headliner now is a different color, the weather strips around the front doors are still not put back into place correctly and I had to secure a kick panel myself because the tech said that’s how it’s supposed to be, meanwhile the panel is flapping around. Very disappointed in the service department here. More

by bemery2011 Verified Customer Verified Customer

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Lies on sale, no follow up in service, no response when inquiring on service due. Avoid this dealership at all costs inquiring on service due. Avoid this dealership at all costs More

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Hyundai of Fort Myers made my purchasing process very easy. Jason, Jeff, and Billy went above and beyond to get me financed for my car. I would highly recommend them if you are in the market for new ve easy. Jason, Jeff, and Billy went above and beyond to get me financed for my car. I would highly recommend them if you are in the market for new vehicle. More

by cckirk2369 Verified Customer Verified Customer

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Very professional, very clean. Service is excellent. I will recommend my friend and family to all to support this facility Service is excellent. I will recommend my friend and family to all to support this facility More

by gjuzwiak Verified Customer Verified Customer

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Nice friendly! Coffee and seating lounge were appreciated. Time for a new interiors designed to match the attractive new cars!! Coffee and seating lounge were appreciated. Time for a new interiors designed to match the attractive new cars!! More

by seacomarco Verified Customer Verified Customer

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Very friendly staff all employees were neat and always spoke even if you were not their client. spoke even if you were not their client. More

by dkgrimmer Verified Customer Verified Customer

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Worst service department I have ever encountered. I not only will not do business with this dealer in the future but, thanks to the lousy service, I will not buy another Hyundai again. This dealer is I not only will not do business with this dealer in the future but, thanks to the lousy service, I will not buy another Hyundai again. This dealer is so awful they lost a customer for the brand. Nice going! More

by jim Verified Customer Verified Customer

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This place is a total ripoff. Service rep tells customers they need to get a lot more work on their car then needed. Assistant manager responded like he cared but when I reached o Service rep tells customers they need to get a lot more work on their car then needed. Assistant manager responded like he cared but when I reached out to him he doesn’t reply. The poor customer service runs pretty deep at Fort Myer Hyundai dealership. More

by JIMMAC802 Verified Customer Verified Customer

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