Jasmine Joseph

Very efficient, friendly, and professional. The entire experience is seamless. The customer lounge is excellent. The entire experience is seamless. The customer lounge is excellent. More

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Everyone was super professional and Trevor was super easy to connect with. The whole process made me feel so at home and so comforted. to connect with. The whole process made me feel so at home and so comforted. More

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Everyone was so nice and professional from the greeters and check in and delivery of the car. Thank you for the service. and check in and delivery of the car. Thank you for the service. More

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Great experience, excellent facility helpful staff. My service James is one of the best with keeping customers up to date and satisfied. My service James is one of the best with keeping customers up to date and satisfied. More

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Jim Hierl is a fantastic Service Advisor. This dealership has been getting better every year since my first purchase 25 years ago This dealership has been getting better every year since my first purchase 25 years ago More

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Bill Duame was efficient friendly and fair with pricing I highly recommend him and this wonderful dealership! Thanks Bill highly recommend him and this wonderful dealership! Thanks Bill More

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The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More

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From the young lady at the front desk, I believe her name was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car was J. Joseph to James my service manager they were efficient and knowledgeable. The service tech was clear and concise with the evaluation of my car. More

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From the first moment we walked in the door, everyone was helpful and very nice. helpful and very nice. More

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I recently had an outstanding service experience at Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinato Flemington BMW. I was impressed from the moment I called to schedule the appointment to the moment I drove away. Debie Lotufo (Service Coordinator) was extremely helpful, accommodating and went above and beyond to provide a memorable customer service experience. Debbie even called back to follow up on minor inquiries I had made. By far, one of the best and most genuine customer service experience I have had. Jasmine Joseph (Service Receptionist) was welcoming, friendly, professional and efficient in getting me in and out of the dealership. Laura Varga (Service Advisor) was exceptional and quite knowledgeable. She patiently answered ALL my service-related questions in detail. I also found Laura to be honest, extremely helpful, professional and very pleasant. As others have stated, Laura makes you feel like a welcomed and valued customer. The service work was completed promptly. I received a short video of a high-level visual inspection performed by the service technician while the vehicle was on the lift, primarily detailing the condition of the tires and brake pads. Lastly, as I was walking out to pick up my car, I run into Marlon, who had just washed the vehicle and was also very pleasant to talk to. The dealership is clean and comfortable to wait in. Although I have several other BMW dealerships closer by, I much rather take the extra drive to Flemington BMW thanks to its exceptional customer care AND competitive pricing. More

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