Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 140

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

March 31, 2021

Dealership Rating
Employee Rating

Service was done there and the tech messed up which requires me to waste my time to come back to fix the issue. Only the Service Advisor, Mr. Elder was great More

by mayman98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 19, 2021

Toyota of Coconut Creek responded

This is a concerning review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about this and ensure that we address your concerns. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 31, 2021

Dealership Rating
Employee Rating

I always get great service at Toyota. Jarret is the best. He is polite and very respectful.He greats me with a smile. I have never had a bad experience there. More

by MARIOLYNBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Toyota of Coconut Creek responded

Thank you for the great feedback, Mariolyn! We appreciate your support and are happy to hear that Jarrett earned your five-stars. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

March 31, 2021

Dealership Rating
Employee Rating

Excellent service as always. I appreciate the work ethic of all members in the service center network. Thank you for being a great service center. More

by JURIBERCHTOLD007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Mar 31, 2021

Toyota of Coconut Creek responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you had such a successful experience working with our team. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

March 30, 2021

Dealership Rating
Employee Rating

Terrible customer service! Total disregard for the customers time. Service managers were dismissive and unwilling to try and comprehend my concerns. Bug sign up that says to ask for Al Sr. or Al Jr. i More

by JAYDUNDIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 19, 2021

Toyota of Coconut Creek responded

This doesn't sound at all like the respectful and accommodating service I expect from my team, and I'd like to apologize. I'm happy to step in here and see if I can address your concerns. If you're interested in my help, I'm available to take your call at any time. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 28, 2021

Dealership Rating
Employee Rating

The service person was excellent. I do not remember his name but I was very upset that day and calmed me down and changed my tire and did front end alignment quickly. I will never forget him. More

by Tamtam3166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shedrick Anderson

Mar 29, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

March 26, 2021

Dealership Rating
Employee Rating

Thanks to Mr Jarrett Elder, service was easier and quicker than expected, he was an ambassador for customer services!! Very professional and friendly , thanks again More

by ANTHONY.CREARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Toyota of Coconut Creek responded

Anthony, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 24, 2021

Dealership Rating
Employee Rating

No appointment for oil change and tire rotation but the turn around time was so fast! Thank you! For always taking care of what we need! More

by MEDINA7515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Toyota of Coconut Creek responded

We are thrilled that our team could deliver such efficient service and care! Thank you for choosing Al Hendrickson Toyota and sharing your positive feedback. Safe travels until we see you next!

March 24, 2021

Dealership Rating
Employee Rating

Professional, polite, and helpful salespersons. I appreciated all their efforts from initial contact, follow through, and the actual sale. Thank you for your attention to detail and helpful manner. More

by BETHKILROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: London Jackson, Lorence Lewis, Mariano, and Phillipe.

Mar 24, 2021

Toyota of Coconut Creek responded

Thank you for the kind feedback, Beth! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

March 21, 2021

Dealership Rating
Employee Rating

Excellent service in the service department Friendliness and on time was treated with respect and good morning and great attention in the service department cleanliness More

by PEDROCHOY4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 22, 2021

Toyota of Coconut Creek responded

Thank you for your business and your confidence in our service team! It was our pleasure to assist you and we appreciate your kind review of Al Hendrickson Toyota. Drive safely!

March 20, 2021

Dealership Rating
Employee Rating

The service advisor Mr. Elder was great(Wish you still The service advisor Mr. Elder was great (Wish you still washed the car). Mr. Elder showed me how important it is to have dealership service! More

by ULATION7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Toyota of Coconut Creek responded

Thank you for the review! We are pleased to hear that you had a good experience working with Jarrett here at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

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