Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 135

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

July 12, 2021

Dealership Rating
Employee Rating

Good service and friendly customer staff. I would recommend this to all. I can’t say anything more, except the prices need to be lowered. More

by roseboyd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Toyota of Coconut Creek responded

Rose - Thank you for this feedback! We appreciate your business and are happy to hear that you had an enjoyable experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

July 12, 2021

Dealership Rating
Employee Rating

My engine service light came on 3 times in 2 weeks. $3500 later, I just picked up my car and take a strong guess!? I've been coming here for oil changes and repairs for years and I'm truly disappointed. Firs More

by CRYSTALGILLENS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 16, 2021

Toyota of Coconut Creek responded

Crystal - We never want our guests feeling the way you've described after working with us. We strive to do what's best for our customers and their vehicles, and I'm sorry to hear this situation left a different impression. I will share your feedback with our service team so they are aware, but I'd also like to look into this so I can better understand what happened and see if I can help. Would you please give me a call, if time permits? I will search for your contact details, as well. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 09, 2021

Dealership Rating
Employee Rating

Great service friendly staff always try to help they don’t give enough perks or discounts I thought tires was part of my warranty maybe that my thought More

by mushie_poo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2021

Toyota of Coconut Creek responded

Thank you for this feedback! It is great to hear that you enjoyed your time working with the team. With regard to the rest of your review, we are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. I would be happy to speak with you to see that your concerns have been fully addressed. If you are willing to discuss this, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 08, 2021

Dealership Rating
Employee Rating

I had an appointment for 11am for windows tinting The car was ready at 5 pm. This was the second time I went, last time after waiting for 2 hours they told me the car was not in yet, so I cancelled it and le More

by ORLANDONORENA
Recommend Dealer
No
Aug 16, 2021

Toyota of Coconut Creek responded

We try to deliver a seamless experience and I sincerely apologize if the process took longer than anticipated. I will address these details with my team so we can work towards improving our processes for your next visit. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 03, 2021

Dealership Rating
Employee Rating

Never had a problem with sales or service. Was very pleased with all. Will continue to use your service department and the service man Jarrett was very knowledgeable snd helpful More

by BGSACKS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 06, 2021

Toyota of Coconut Creek responded

Thank you for your kind review and loyal business! We're glad to hear our team is delivering the exceptional care we strive for across all departments. We appreciate you choosing at Al Hendrickson Toyota and hope to see you again down the road!

June 30, 2021

Dealership Rating
Employee Rating

Good, fast, friendly, courteous, auto service with clean professional environment. More

by grullon1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Toyota of Coconut Creek responded

Your feedback and positive rating are much appreciated! Thank you, from all of us here at Al Hendrickson Toyota!

June 29, 2021

Dealership Rating
Employee Rating

Excellent service everyone! I’ll be back in the future for all my car service. Jarrett was very nice and get the job done on time. More

by CHANELLE176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Toyota of Coconut Creek responded

We are delighted that Jarrett and the team earned your continued business and positive review! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to your next visit.

June 27, 2021

Dealership Rating
Employee Rating

Jarrett ElderHis professionalism is awesome, he Jarrett Elder His professionalism is awesome, he explained everything moving forward about the plan I have after my toyota care was done. The wait ti More

by JACQUELINE.RUCKER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Toyota of Coconut Creek responded

Jacqueline - your review made our day! Thank you for trusting Jarrett and the Al Hendrickson Toyota service team with your vehicle care - we sincerely appreciate your business and support, and we hope to see you again next time!

June 26, 2021

Dealership Rating
Employee Rating

Great service received as always when I see Jarret. He cares !! :-) More

by MPatron
Recommend Dealer
Yes
Jun 28, 2021

Toyota of Coconut Creek responded

Thank you for your confidence in Jarrett and the team! We are grateful to have you as a customer here at Al Hendrickson Toyota.

June 24, 2021

Dealership Rating
Employee Rating

One of the best service departments I've ever been to More

by JOHNSAMPSON711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

Toyota of Coconut Creek responded

Thank you for sharing your positive review of Al Hendrickson Toyota! We hope to welcome you back for all your future service needs.

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