Jared did a great job.
The sales guy Paolo was awful. The finance guy was an arrogant jerk. If it wasn't for Jared I would have walked. I'm buying for a business and just n
The sales guy Paolo was awful. The finance guy was an arrogant jerk. If it wasn't for Jared I would have walked. I'm buying for a business and just needed a truck. Deal should have been done in an afternoon. Took 4 days. Can't express enough how the finance and original sales guy lacked professionalism. It was embarrassing.
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by joelanderson81
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Apr 19, 2026 -
Corwin Ford of Tri-Cities responded
We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.
Niko Armijo, General Manager
Everyone was very nice and helpful through the whole
process, making it enjoyable. This was my second vehicle purchase from Corwin and I would definitely recommend them to anyone I know!
process, making it enjoyable. This was my second vehicle purchase from Corwin and I would definitely recommend them to anyone I know!
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by Cmreyes0804
Verified Customer
Verified Customer
Apr 12, 2026 -
Corwin Ford of Tri-Cities responded
It’s great to welcome you back for a second Toyota purchase with our team. We’re glad to hear everyone made the process smooth and enjoyable. Thank you for recommending us, and we look forward to helping you again.
Niko Armijo, General Manager
Pablo was prepared, helpful and professional.
Nice experience Trade in value for my vehicle was very fair.
Nice experience Trade in value for my vehicle was very fair.
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by randy93
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Apr 11, 2026 -
Corwin Ford of Tri-Cities responded
We’re pleased to hear our team was prepared and professional and that your trade-in value felt fair. Thank you for choosing a new Ford F-350 and for sharing your positive experience.
Niko Armijo, General Manager
Awesome salesman, nice staff.
Horrible detail on vehicle and zero attempt to correct issues with purchased vehicle.
Horrible detail on vehicle and zero attempt to correct issues with purchased vehicle.
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by MLMOSER90
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Mar 31, 2026 -
Corwin Ford of Tri-Cities responded
We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Niko Armijo, General Manager
Everything went well.
They listened to what we wanted and worked to meet our needs.
They listened to what we wanted and worked to meet our needs.
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by MACKEY49242
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Mar 08, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for sharing your experience with Jared. We’re glad he listened to your needs and helped find the right used Ford Explorer for you. Enjoy your Explorer and feel free to reach out if we can assist in the future.
Niko Armijo, General Manager
We came back corwin.
We always feel respected when purchasing a vehicle there . We will return
We always feel respected when purchasing a vehicle there . We will return
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by JWLOUIE
Verified Customer
Verified Customer
Mar 06, 2026 -
Corwin Ford of Tri-Cities responded
It’s great that you chose Ford again for your new F-150 Hybrid. We’re glad Jared and our team made you feel respected throughout your purchase. We look forward to assisting you again.
Niko Armijo, General Manager
The experience was great a bit too much on the wait but
overall a great experience. And the sales person Manuel Silva great guy really helpful
overall a great experience. And the sales person Manuel Silva great guy really helpful
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by MARIO_LUPEMARTINEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Feb 28, 2026 -
Corwin Ford of Tri-Cities responded
We’re glad you had a great experience with our sales team and appreciate your patience during the wait. Enjoy your GMC!
Niko Armijo, General Manager
Gave me space to make an informed decision on my time.
Got a fair deal.
Got a fair deal.
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by T South
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Feb 25, 2026 -
Corwin Ford of Tri-Cities responded
We’re glad Jared gave you the space to make an informed decision at your own pace. It’s great to hear you felt the deal was fair on your used Ford F-350. Thank you for letting us know.
Niko Armijo, General Manager
My sells man Was top notch Lauriano Ruiz is the best of
all the people I interacted with at the dealership
all the people I interacted with at the dealership
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by IRONHORSEVAC
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Feb 09, 2026 -
Corwin Ford of Tri-Cities responded
Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon!
Niko Armijo, General Manager
Hunter was very informative and helpful throughout the
entire process I had an amazing experience working with Hunter while purchasing my car. From start to finish, he was professional, knowledgeable, and
entire process I had an amazing experience working with Hunter while purchasing my car. From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. Hunter made the entire process smooth and stress-free. He was honest, patient, and went above and beyond to make sure I was comfortable with my decision. I truly appreciated his positive attitude and dedication to great customer service. If you’re looking for someone trustworthy and easy to work with, I highly recommend Hunter. He made buying a car an enjoyable experience, and I couldn’t be happier with my purchase!
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by coralitosafhcguzman
Verified Customer
Verified Customer
Other Employees Tagged:
Jared Hancock
Feb 08, 2026 -
Corwin Ford of Tri-Cities responded
It’s wonderful to hear your purchase process was smooth and stress-free thanks to our team’s clear, professional assistance. Congratulations on your GMC, and we hope every drive brings you confidence and enjoyment.