Janette Calderon
Janette Calderon at Hawk Ford of St. Charles

Janette Calderon | Page 10

Agent BDC

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

Contact Me
4.7
127 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

127 Reviews

Write a Review

127 Reviews of Janette Calderon

September 03, 2024

Dealership Rating
Employee Rating

I scheduled a pick up of my vehicle and it was confirmed. The pick never occurred and I was notified by text message later in the day that the driver forgot to pick up my vehicle. No call from anyone at th More

by RONTWOBULLS
Service Price Transparency
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Recommend Dealer
No

August 22, 2024

Dealership Rating
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Friendly and knowledgeable staff, made me feel like I was a valued customer. Worked with me to get me home and delivered my RV back to me. I felt like I was getting great service and the pricing seemed fair. More

by MSCHULIEN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant

August 04, 2024

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Employee Rating

Incredible, seriously. I had a recall claim and they can and got the car and did the service and returned it for me. Way more then I expected. definitely a five star rati More

by BIANCHINA3
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2024

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Working with Andrew and Jeff made alm the difference. Such a great experience I purchased a 2nd vehicle just a few weeks later. Awesome Customer Service! More

by RMCGILLIS
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Recommend Dealer
Yes

August 01, 2024

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Answers questions knowledgeable. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. More

by SEDORIS0724
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Recommend Dealer
Yes

March 01, 2024

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Good work and on time good communication friendly people and nice to work with. Recommended More

by D.FORSELL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant , Anthony Dillon

Mar 01, 2024

Hawk Ford of St. Charles responded

Great to hear that you're happy with our service! At Hawk Ford of St. Charles, we take pride in delivering top-notch work with excellent communication and a friendly, approachable attitude. It was a pleasure working with you, and we look forward to continuing to provide you with a great experience in the future. Thank you for choosing Hawk Ford of St. Charles!

Mar 02, 2024

Hawk Ford of St. Charles responded

It's fantastic to hear about your positive experience at our dealership! We strive to provide a seamless and professional buying process, and we're thrilled that you found our team members from management, sales, and finance to be courteous and polite. We can't wait to welcome you back in the future! Thank you for choosing Hawk Ford of St. Charles.

February 12, 2024

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Hawk Ford does amazing work and communicates any issues, problems or changes immediately. I highly recommend this service shop More

by Pete Chrisos
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Reckards

Feb 14, 2024

Hawk Ford of St. Charles responded

Thank you for your glowing recommendation! We take pride in delivering exceptional work and proactive communication to ensure a seamless service experience. At Hawk Ford of St. Charles, we're committed to exceeding expectations and providing peace of mind for our valued customers.

February 09, 2024

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Employee Rating

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Grant, Leslie Colin , Lily Bisbikis, Connor Brown, Marisa Case, Monique Case, Steve Donovan, Brett Howard, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of St. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

January 25, 2024

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Service dept has to be the worst ever. someone schedules a time over the phone but doesn’t tell the service dept then nobody knows what’s going on More

by AWOLFMANNN
Service Price Transparency
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Recommend Dealer
No
Jan 26, 2024

Hawk Ford of St. Charles responded

Andy, thank you so much for taking my call last night. Molly will be reaching out to you shortly, I know she worked with you on the Mobile Service experience you had recently, she's also up to speed on everything we talked about yesterday. I appreciate you taking time out of your day to speak with me, as that information will be shared with our Service Management team.

January 09, 2024

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Employee Rating

Technician was very helpful in talking me thru the different options available to me with a recall. More

by BILLEE810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our technician was very helpful in discussing the various options available to you regarding the recall at Hawk Ford of St. Charles. Providing informative and supportive service is our priority, and we appreciate your positive feedback. Thank you for choosing us – we look forward to being of assistance in the future!

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