Jamie Kissinger | Page 52

Great Service I had appt for 6/29, had to bring in on 6/26 for noise, no a/c, then engine light came on...dropped it off. Service was complete the next day and I HA I had appt for 6/29, had to bring in on 6/26 for noise, no a/c, then engine light came on...dropped it off. Service was complete the next day and I HAD AIR...hooah... More

by TLCMISH Verified Customer Verified Customer

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I and out I didn’t have an appointment, just a dead battery Injump and headed up there. Jamie the Service Advisor was Professional and Friendly. 2 hours and an I didn’t have an appointment, just a dead battery Injump and headed up there. Jamie the Service Advisor was Professional and Friendly. 2 hours and an haircut later (Fade Away Barber Down the Street) I was on my way with a New Batery Oil Change and Tire Rotation on my Jeep Wrangler More

by sebringw Verified Customer Verified Customer

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Great Jamie was the guy I worked with and he helped me with all my questions and concerns I will definitely come back again very friendly place Jamie was the guy I worked with and he helped me with all my questions and concerns I will definitely come back again very friendly place More

by gugliemlos Verified Customer Verified Customer

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Regular maintenance The staff is always courteous and although they can sometimes take longer than I'd like, I always know I am in good hands and my Jeep is well cared fo The staff is always courteous and although they can sometimes take longer than I'd like, I always know I am in good hands and my Jeep is well cared for. More

by MAMAMANDY99 Verified Customer Verified Customer

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Jamie was very informative Jamie took the time to answer numerous questions I had. I was in for a recall on my vehicle. He also set up a time for me to take care of another issu Jamie took the time to answer numerous questions I had. I was in for a recall on my vehicle. He also set up a time for me to take care of another issue. He was very pleasant. More

by Steve Verified Customer Verified Customer

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Jamie Kissinger was an outstanding professional! June 28, 2018 Mr. Jason W June 28, 2018 Mr. Jason Whidden, I’m writing this letter to validate an excellent experience I had with your service group, specifically Jamie Kissinger. My appointment was 8:00 A.M. Tuesday, 6/26/2018, where I was cheerfully greeted by Jamie at the center isle desk. He immediately reviewed my service appointment and asked if there were other problems or ways he could help me. I clarified a tapping noise coming from my 2014 Dodge Journey engine. Later, I was joined in the modern, well stocked, service center waiting area by Jamie. He updated me on the necessary repairs and suggested starting immediately. The cost of repairs was covered under my 100,000mi powertrain warranty. He provided me a loaner car and conveniently brought it to me. Jamie recognized my difficulty walking due to my agent orange VA disability and kindly assisted me. Jamie Kissinger is a credit to your organization and exemplifies the qualities of a good leader. He acted professionally, taking charge of my needs and following up on the overall repair of my Dodge. I appreciate and respect the way I was treated while doing business at your company. I will always remember my experience at Ferman Dodge. Thank you. Warmest Regards, Walter Ervin More

by WALLYERVIN Verified Customer Verified Customer

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They did not return my messages I received a phone message about my parts being in. I called three times and left messages and did not receive another call. This survey does not need I received a phone message about my parts being in. I called three times and left messages and did not receive another call. This survey does not need me to identify anyone. More

by Powerwagon Verified Customer Verified Customer

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Very friendly and helpful! I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been prof I bought my Jeep at this dealership and this was my first service visit. Everyone I have interacted with here, from salesman to service, has been professional, friendly and extremely helpful. More

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New vehicle USB port not working Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so fa Jamie was very professional and service was timely. The waiting area is clean and comfortable. This was my first experience with the department, so far so good. More

by TESTERJODEE Verified Customer Verified Customer

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Quick , friendly service Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my servic Jamie was the service manager and was a great guy. He called me right after servicing my truck and was very helpful. He even called me after my service appointment to give me a price quote on another item I was inquiring about. Great experience overall. I’ll be back! Thanks again, Jamie. More

by scott_eline Verified Customer Verified Customer

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