"Small town Dealership delivers Big on Service "
- Ryan Miles
When building an all out, no limits, custom Jeep I had my sights aimed towards a big city Dealership surrounded by well known after market support and boutique vendors... all very far from small town Sault Ste Marie. One unplanned, visit into Super Dodge Chrysler Jeep was enough to change my mind.
I walked in cold call, on a random afternoon and asked about a vehicle that was not even released yet in Canada. Within 5 minutes I felt the VIP customer service of Superior Dodge. I received one on one assistance from both the dealer principal and the Parts manager as if it were a perfectly normal and routine part of how they do business. Which I now know it is. Within 30 minutes I had laid out my grand plans for a fully loaded custom Jeep JL Rubicon fully optioned and with nearly the entire JPP catalog of aftermarket accessories.
The sales experience was incredible. I got no haggle, refreshingly candid and fair pricing with meticulous care and attention to detail on my complex build out. The sales team really got enthusiastic about my project and delivered a level of service I could never have got from a big city Dealership. Care, attention and detail were unparalleled. From financial service, to parts, to the mechanics in the service bay that labored meticulously over the smallest details of my build I simply cannot say enough positive about deciding to deal locally. The hours and hours of research and ordering and sheer dedicated effort that was put into my project is just something that the big city custom shops can't replicate. Superior Dodge delivered Big Time on my dream ride and I would not hesitate to recommend and share my enthusiasm for the customer experience and service I received.
"My fifth Dodge Ram from Superior Chrysler, enough said. "
I have experienced nothing but good service from the folks at Superior Chrysler. I worked with Ray Raymond, who is exceptional to deal with. He listens to requests about specific vehicle needs, and always accommodates. Ray makes the process really easy with NO pushy sales techniques! I have also dealt with finance manager Orlando Blonda, who has been spectacular in taking care of the final details. The maintenance department at this dealership is second to none. Always going the extra mile to insure my customer satisfaction.
"Greatest dealership "
Buying a new vehicle is always challenging but the staff who helped me out from the sales right down to the service dept. made it that much easier. Very professional, always greeted with a smile and eager to help and assist "MY" choices without the pressure put on by other dealerships trying to make a quick buck .
Hats off to Superior Dodge for the above and beyond exceptional expert service.
""Can't Thank Ian enough for the Truck of my Dreams....""
- Luv my Rootbeer Truck, Brooke.
After 7 years of trouble free driving with my 2008 Ram 4x4, i let Ian Beattie know i was thinking about buying another one.... i was interested in the high output 6 cyl, 8 speed trans , with a bigger cab and Ram boxes.... a specfic truck basically... for affordability i told him to look for a used one, and what my budget or bottom line was. I knew it wasn't gonna happen over nite and to keep me posted... and he did... he looked around constantly , he put alot of time and effort in to find what i was looking for. As the MONTHS went by it soon became apparent it was a " needle in a haystack" kinda truck for that price. So, Ian said come on in , and tell me EXACTLY what you want.. lets build your dream truck, and we did.. i got all the specific details , and MORE then i wanted for WAY LESS then i expected. The trade in on my old one was also excellent. It was a "Coudn't say NO " i'd be Stupid if i DIDN'Tt kinda price. We shook hands and the deal was sealed, a year and a half later i'm still grinning ear to ear over my " baby".. 30 mpg on the highway / early twenties in town out of a full size 4x4. .Tonnes of power to haul, endless amounts of room for storage , and rides like a dream, to this day i constantly get random strangers compliment me on the colour and curb appeal,, i tell them all .. go see Ian Beattie at Superior Chrysler... you will be glad you did. Ian made a NEW truck out of my reach , Affordable,.. that's the bottom line ,. The entire staff there is a pleasure to deal with, and the service depts are top notch, i'll never buy from anywhere else for my truck needs.