

Hello, I have been in customer service since I was a paperboy in Colorado as a kid. With 22 years in the restaurant business prior to my life in the automotive industry. I strive to provide VIP service to each and every client I get the pleasure to assist. I am a car aficionado here to help you find the car of your dreams.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Customer Service Specialist
509 Reviews
Write a Review509 Reviews of Jamie Herbranson
July 29, 2025
Just bought a 2023 Audi R8 and had it shipped from Jaime. He was always there to answer the phone, send detailed videos, etc. Smooth transaction. From sales to management this place is A+. Highly recommend. He was always there to answer the phone, send detailed videos, etc. Smooth transaction. From sales to management this place is A+. Highly recommend. More
Other Employees Tagged: Brock Roulier
July 18, 2025
On 6/9/25 I purchased a 2023 BMW 540I with 12,277 miles on it. Beautiful car and in great condition. We were told the car had just been serviced as well as having new brakes very recently installed. Jam on it. Beautiful car and in great condition. We were told the car had just been serviced as well as having new brakes very recently installed. Jamie, our salesman, was great throughout the sales process but once the sale was compete, things changed. While my wife was driving the car home (Scottsdale to Buckeye) she called me with concern of a loud brake noise as well as the brakes pulsating. I drove it later that day and confirmed the noise was very loud when using the brakes and not right. I called Jamie, and he said I should probably make an appointment with their service department. Once I arrived a couple days later for my appointment, the service writer immediately said that the brakes sound terrible and that we need to go to the BMW dealership, especially since the car only has 12k miles. I made an appointment at Arrowhead BMW for the next day. It was discovered that the recent brake job was not completed correctly- pins not greased and the M sport brakes on this particular car were not broken in properly. The dealership educated me that these brakes need to go through a 500 mile plus break in period with easy and gradual braking and that more than likely did not happen while sitting on a car lot and going for test drives. The fix was sanding down pads and rotors as well as greasing the pins. A sales manager and Jamie said for me to bring in the paperwork of the needed repairs and they would see what they could do to cover the $450 worth of required repairs. I got a call a couple days later from Jamie stating that the General Manager, Josh, said "it's not their problem and who is to say my wife and I did not cause the damage". I mentioned that I have bought a lot of cars over the years (3 to date this year) and have never received such poor service and unprofessionalism. Long and short, I bought a car that had 12k miles and had supposedly been inspected as well as being informed the car had new brakes. Within the first 20 miles of driving the car the brakes became problematic and the dealership said they would not stand behind the issue. There was a reason why I sought out a certified dealership for my used car purchase and this specific dealership did not live up to that expectation. More
July 16, 2025
I purchased a 2019 Mercedes GLC63S amg from this dealer May 10 2025. My experience was pleasant. The salesman wasn't pushy and I had plenty of time to check out the car. I'm writing this review a couple mo May 10 2025. My experience was pleasant. The salesman wasn't pushy and I had plenty of time to check out the car. I'm writing this review a couple months after purchasing the car. The car has been doing great with no issues. My only complaint is I wish they would have brought the car up to date on all scheduled maintenance. I think I'll need to replace the spark plugs soon but that is something I was aware of when purchasing the car. There are some faint cosmetic scratches that were covered up by polish and wax that I didn't notice until I washed it at home as well, but that can be expected with a car that has 40k miles on it. Overall a good experience with this dealer and would purchase a car from here in the future. More
July 11, 2025
Jamie made this purchase easy and quick. He was very helpful and knowledgeable. Everything went smoothly and as promised. I would purchase from this dealership again without hesitation. I al He was very helpful and knowledgeable. Everything went smoothly and as promised. I would purchase from this dealership again without hesitation. I also recommend Jamie. A++ completely. Thanks. More

Other Employees Tagged: Eddy Jaime, Brock Roulier
June 28, 2025
Jamie was absolutely amazing, as was the entire team a CBB! I highly recommend them to anyone that is looking a premium car buying experience. CBB! I highly recommend them to anyone that is looking a premium car buying experience. More

Other Employees Tagged: James Remy
June 21, 2025
Jamie and Que are the best helpers I’ve ever met! They were always honest with me, and they even let me test drive different cars so I could choose the one I truly liked. Thanks to Jamie and Que, I w They were always honest with me, and they even let me test drive different cars so I could choose the one I truly liked. Thanks to Jamie and Que, I was able to get my dream car 😎. I really appreciate everything they did! More

Other Employees Tagged: Naimul "Que" Sadeque
