Jamie Avers | Page 141

Timely Vehicle Service Jamie was able to get my vehicle serviced and returned to me in less than 5 hours on a same day drop off. Excellent job. Jamie was able to get my vehicle serviced and returned to me in less than 5 hours on a same day drop off. Excellent job. More

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Wonderful and knowledgeable staff members but slow service All staff members were very welcoming and were very knowledgeable. The service time was double what I was told it would be, but they were very attent All staff members were very welcoming and were very knowledgeable. The service time was double what I was told it would be, but they were very attentive and made the lengthy stay as comfortable as possible! More

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Great quality Holm is the best!! Every time I come in for service it never takes long to finish and the employees are always very friendly. They go above and beyond Holm is the best!! Every time I come in for service it never takes long to finish and the employees are always very friendly. They go above and beyond More

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Excellent Service Department - Wonderful Dealership As always, the Service Department did a wonderful job! Special thanks to Mindy Thorson who does a really good job and seems to go the extra mile to m As always, the Service Department did a wonderful job! Special thanks to Mindy Thorson who does a really good job and seems to go the extra mile to make things right! Tim and Jeff Holm did make an effort to introduce themselves, although Tim had met me several times before and is not really that genuine, it is the effort that counts. I also visited with the sales department about a new car...I'm not impressed with them, especially Jed Smith, who lacks knowledge-just does not know his products well at all. I will talk with Ross Taplin about the situation and if not resolved, I will speak with on of the Holms who will fix the problem. The dealership will fix the problem. More

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Extraordinary Customer Service Recently we experienced car trouble on our way from Manhattan, Kansas to Colorado. Our service dealer directed us to Holm Automotive. From the momen Recently we experienced car trouble on our way from Manhattan, Kansas to Colorado. Our service dealer directed us to Holm Automotive. From the moment we got there, we were treated extremely well, as if we were longtime customers. Jamie Avers was very honest about what he felt comfortable fixing on our Lexus and what he thought could best be done by a Toyota agency. He made all the arrangements for us to get back to Manhattan and even called later to make sure everything had gone well. What was also impressive is that while we were waiting for the inspection on our car, we had a chance to observe other staff members and their interactions with customers. Truly an amazing rapport with each and every customer was witnessed. Thank you for helping us and being so gracious and kind. Nancy and Stephen Kiefer Manhattan, Kansas More

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Great service. Friendly people. Needed tire and battery help late in the day. Service was friendly and very helpful. Polite and detailed about what needed done and what to do in the Needed tire and battery help late in the day. Service was friendly and very helpful. Polite and detailed about what needed done and what to do in the future. More

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Great Service Easy to make appointments for service. Excellent waiting area while vehicle is serviced. Friendly and knowledgeable employees. Fast and efficient se Easy to make appointments for service. Excellent waiting area while vehicle is serviced. Friendly and knowledgeable employees. Fast and efficient service. Waiting time less than 35 minutes for oil change and tire rotation. More

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wonderful Had a recall and they were very friendly. Took my car back and it was back to me in less than an hour. Service was excellent. Had a recall and they were very friendly. Took my car back and it was back to me in less than an hour. Service was excellent. More

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"Outstanding" We ordered tires for our vehicle from Jamie Avers at Holm Automotive Center. They arrived on a Friday. On Saturday morning we called and asked if it w We ordered tires for our vehicle from Jamie Avers at Holm Automotive Center. They arrived on a Friday. On Saturday morning we called and asked if it would be possible to have the tires placed on our vehicle with an oil change and service that morning, as we were going to be passing through Abilene on our way to Manhattan to visit our son. Chuck Loader said, "Sure, we will try to work it in when you get here". When we arrived we were greeted with a smile and great hospitality. They quickly worked us in and we were soon on our way down the road. This is outstanding service in every aspect!!! More

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replacement and service They are the epitome of what a dealership should be from buying or leasing a vehicle from them, which we do, to the service department. They replaced They are the epitome of what a dealership should be from buying or leasing a vehicle from them, which we do, to the service department. They replaced my steering wheel today because the leather was defective they were, as always friendly, helpful, not only polite but genuinely interested in helping me, efficient and once again performed a service for me that was professionally done. I love this dealership and will not go anywhere else. More

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