James Stecker
James Stecker at Jim Ellis Buick GMC Mall of GA

James Stecker

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.7
364 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

11 yrs, 1 mo

4.7

364 Reviews

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364 Reviews of James Stecker

March 29, 2026

Dealership Rating
Employee Rating

They fixed my vehicle quicker than expected! What I appreciated was they advised of work needed that would protect me and the vehicles life! They are always caring and courteous! I'll always bri More

by pagiewhitehead
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Mar 29, 2026

pagiewhitehead responded

I live an hour away but because of how they have taken care of my 2 GMC’s, I would never go anywhere else! Pricing is right too and I think their tech’s are very knowledgeable! I love the video they send showing the problem and how they are fixing it! I would recommend them 100%

Mar 29, 2026

pagiewhitehead responded

Excellent service and communication explaining! I trust them and that matters in today’s world!

March 25, 2026

Dealership Rating
Employee Rating

I was in and out within an hour. They were quick and efficient and great customer service. More

by JD_DAVIS14
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Mar 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

Dealership Rating
Employee Rating

Prompt and professional. He kept it short and sweet. Accomplishing my goal of expediting my experience. More

by craigabrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2026

Dealership Rating
Employee Rating

Not a welcoming place to be. Not the first person greeted me or was friendly and no one pointed me where to go. Jesse Miller was the only helpful person and that's because he was More

by DAY.ANNA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker

February 23, 2026

Dealership Rating
Employee Rating

Very professional. They treated me very well. I love the service. Great,awesome, the best More

by 1biasneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 21, 2026

Dealership Rating
Employee Rating

Service was great I would recommend to others Great customer service, communication well with customers More

by CHRISJONES0580
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Feb 23, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 21, 2026

Dealership Rating
Employee Rating

Service was great I would recommend to others Great customer service, communication well with customers More

by CHRISJONES0580
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Feb 23, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

Dealership Rating
Employee Rating

Had to make 2 trips to get a tire changed, required manager approval and only 1 tire was changed so I have 1 mis matched tire now More

by HWC1363
Recommend Dealer
No

Other Employees Tagged: James Stecker

Feb 28, 2026

Jim Ellis Buick GMC Mall of GA responded

We would like to have a better understanding about your experience. Please reach out to us at (770) 872-0884 at your earliest convenience and we will do our best to resolve this with you.

February 17, 2026

Dealership Rating
Employee Rating

I have been a customer ever since it opened in Buford. I have been with Jason Dowdy all this time. More

by kimgbattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Feb 21, 2026

Jim Ellis Buick GMC Mall of GA responded

Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2026

Dealership Rating
Employee Rating

Very helpful and professional. I would recommend this dealership to everyone. I enjoyed the honesty. I couldn't believe how helpful everyone was. More

by davecriswell80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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