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James Simpson

Overview Reviews (30) Inventory (291)

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James Simpson

Sales Manager

Walser Subaru St. Paul

740 Concord St S
South St Paul, MN 55075

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4.6

30 Reviews

Overview Reviews (30) Inventory (291)

4.6

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of James Simpson

April 03, 2026

Dealership Rating

Employee Rating

Mark, the seller guy is very thoroughly through on buying process of new Subaru. We appreciate for his thorough guidance. process of new Subaru. We appreciate for his thorough guidance. More

by minhkhoa.nguyen.10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Madland

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April 02, 2026

Dealership Rating

Employee Rating

Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More

by hharrischristine

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Emerson Shea, Dan Ganzer, Jack Kramer, Andres Flores, Phillip Mitchell

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Apr 02, 2026 -

Walser Subaru St. Paul responded

Thank you for the 5-star review, hharrischristine! We look forward to seeing you again at Walser Subaru St Paul!

April 02, 2026

Dealership Rating

Employee Rating

We worked with Maria and it was a great experience. This is the second car we have bought from her and third car from this dealership. This is the second car we have bought from her and third car from this dealership. More

by EHahn101

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Maria Medina

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Apr 02, 2026 -

Walser Subaru St. Paul responded

We’re thrilled you came back for your third purchase and enjoyed working with us on your used BMW X1. Thank you for your continued loyalty. We look forward to assisting you again. Walser Subaru St. Paul Team

April 01, 2026

Dealership Rating

Employee Rating

This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would recommend them. More

by lpramann

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andres Flores, Phillip Mitchell

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Apr 01, 2026 -

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, lpramann! We look forward to working with you at Walser Subaru St Paul again soon!

March 31, 2026

Dealership Rating

Employee Rating

I appreciate the experience and getting a new vehicle. Maria was wonderful to work with. Maria was wonderful to work with. More

by mem352672003

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria

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Apr 01, 2026 -

Walser Subaru St. Paul responded

Thanks for taking the time to review us, mem352672003! We look forward to working with you again soon!

March 27, 2026

Dealership Rating

Employee Rating

The service advisor was pleasant to work with, the waiting area was clean and stocked with snacks, and my Outback was ready to go after only about 45 minutes. waiting area was clean and stocked with snacks, and my Outback was ready to go after only about 45 minutes. More

by dandenn56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 27, 2026 -

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, dandenn56! We look forward to working with you at Walser Subaru St Paul again soon!

March 19, 2026

Dealership Rating

Employee Rating

Really nice dealership with helpful people. Love my first Subaru car. Would recommend to others. Love my first Subaru car. Would recommend to others. More

by J.Sun97

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Alzate, Maddy

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Mar 19, 2026 -

Walser Subaru St. Paul responded

Thanks for rating us 5 stars, j.sun97! We look forward to working with you at Walser Subaru St. Paul again soon!

March 17, 2026

Dealership Rating

Employee Rating

Walser Subaru is great! David and Esam were extremely helpful and professional. James was generally unpleasant. David and Esam were extremely helpful and professional. James was generally unpleasant. More

by p.anderson.8421

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: David

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Mar 17, 2026 -

Walser Subaru St. Paul responded

Thanks for the 5-star review and for choosing a Subaru. We’re happy our team was helpful and professional, and we apologize that James did not meet your expectations. Your input helps us improve, and we hope to deliver a consistently positive experience next time. Walser Subaru St. Paul Team

March 06, 2026

Dealership Rating

Employee Rating

Genuine kind staff. Patient. Overall a positive experience and would purchase again in the future. Patient. Overall a positive experience and would purchase again in the future. More

by sb8309

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shalay

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Mar 06, 2026 -

Walser Subaru St. Paul responded

James and our team are pleased to hear our staff’s kindness and patience contributed to a positive experience. We look forward to helping you again when you’re ready for your next Subaru Crosstrek. Walser Subaru St. Paul Team

March 05, 2026

Dealership Rating

Employee Rating

Great to work with, and easy to talk to and understand. Patient and goes in depth on anything you ask about. Patient and goes in depth on anything you ask about. More

by Tom

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maria Alzate, Maddy Mitka

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Mar 05, 2026 -

Walser Subaru St. Paul responded

We appreciate you highlighting our team’s patient approach and thorough answers. It’s great to hear that everything was clear and easy to understand. Enjoy your new Subaru Crosstrek and let us know if any questions arise. Walser Subaru St. Paul Team

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