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James Sheffield
James Sheffield at Jenkins Mitsubishi

James Sheffield

Finance Manager

Jenkins Mitsubishi

4315 U.S. Highway 98 N
Lakeland, FL 33809

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4.9
296 Reviews

Dealership Experience

5 yrs, 6 mos

Specialties & Trainings

2024 Consumer Satisfaction Award - 3 Years in a row

Q1 - 2023 Highest Customer Experience Award

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

296 Reviews

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296 Reviews of James Sheffield

August 03, 2025

Dealership Rating
Employee Rating

I was lead to believe I got a deal, I was rush to sign every and trusted them. Ivan out of the dealers went home I then read the contract and realized I bought a car for 14000 dollars more than I was lead More

by GWALE4949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Liza Fernandez

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Aug 04, 2025

Jenkins Mitsubishi responded

Thank you for the purchase and understand you might have questions about the contract and figures on that contract you signed. Please feel free to reach out to us and we would be glad to talk about any questions you might have about the contract or questions in general.

July 31, 2025

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Employee Rating

The staff was really nice and honest which i appreciated. They were also very patient. More

by richellepme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel

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Aug 01, 2025

Jenkins Mitsubishi responded

Thank you for the great review! We're glad to hear that our team’s honesty, patience, and friendly approach made a positive impact on your experience. At Jenkins Mitsubishi, we believe in treating every customer with respect and transparency. We truly appreciate your support and look forward to helping you again in the future!

July 31, 2025

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Employee Rating

the team that helped us did a great job and we were able to get into a car same day. great job More

by Brea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel

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Jul 31, 2025

Jenkins Mitsubishi responded

Good Afternoon Brea, Thank you so much for the opportunity you gave us again to earn your business. We are glad that James and Jose gave you such good service and were able to help get you in your new vehicle. Please remember that just because the sale is complete doesn't mean our job here is. If you need anything or have any questions about your vehicle, please feel free to reach out to us. Thank you again for your business!!

July 30, 2025

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Employee Rating

had a great experience at Jenkins Mitsubishi! The whole process was smooth. Everyone was helpful, and they really took the time to listen to what I needed and work with my situation. More

by MiraR99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian

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Aug 01, 2025

Jenkins Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience at Jenkins Mitsubishi. Our team takes pride in making the process smooth and stress-free, and it means a lot to know we were able to listen, understand your needs, and work with your situation. We're always here when you need us—whether it’s for service or your next vehicle!

July 21, 2025

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Employee Rating

Professional and courteous. ..made the entire process very easy and understandable. Sierra was great in working with us through the process. Thank you Leroy and Linda More

by LQUATLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Tesoro, Sierra Freudenthal, Sean Wilson

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Aug 01, 2025

Jenkins Mitsubishi responded

Thank you, Leroy and Linda! We’re so glad to hear your experience was smooth and easy. Sierra will be thrilled to know she made a positive impact—she’s truly a valued part of our team. We appreciate you choosing Jenkins Mitsubishi and look forward to being here for you anytime you need us!

July 19, 2025

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Employee Rating

Sierra was very courteous and professional. ..answered all our questions and made us feel comfortable with the process. More

by LQUATLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra Freudenthal

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Aug 01, 2025

Jenkins Mitsubishi responded

Thank you for the kind words! We're so glad Sierra made you feel comfortable and confident throughout the process. Her professionalism and attention to detail truly reflect the level of service we aim to provide every day. We appreciate you choosing Jenkins Mitsubishi and look forward to seeing you again down the road!

July 16, 2025

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Employee Rating

Everything went smoothly and Jose was very helpful to assist with my purchase my new car. More

by HIROKO1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Nouel

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Jul 31, 2025

Jenkins Mitsubishi responded

Thank you for the great feedback! We're so glad everything went smoothly and that Jose was able to assist you with your new car purchase. Congrats on the new ride, we’re excited for you and here if you need anything down the road!

July 16, 2025

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Employee Rating

They were very attentive and very kind, very dedicated to their work. I congratulate them because they were excellent with me. More

by kanela1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Milton Lopez

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Jul 31, 2025

Jenkins Mitsubishi responded

We appreciate your wonderful feedback! It’s great to hear our Jenkins Mitsubishi team was attentive, kind, and dedicated throughout your experience. Thank you for recognizing their excellent work!

July 11, 2025

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Employee Rating

We had a great experience! They kept us informed when the car we wanted was in stock and we ended up getting to choose between two. They didn’t hesitate as we changed from one More

by SSTJOHN94
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Liza Fernandez

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July 07, 2025

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Employee Rating

Jordan was great! He took some time to explain all the features in the car, planned ahead to our visit and prepared everything. We got a great deal. More

by Cammilah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rice

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