James Seher

Bought a preowned car as is during the sales process the salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another sa salesperson cam said he would give us a second key and also patch a chip in the windshield. He did not have the second key because he said another salesperson had it. When I called the next day for an update on the key and also pointed out. The windshield wasn’t done. Cam was not there and I had to speak with Kendrick. Kendrick was aggressive and almost combative and kept telling me what he wouldn’t do. After my persistence, he sent someone to my house to fix a chip in the windshield and agreed to give me a second key. I made an appointment to pick up the second key. I met with Cam again and he said it would take about an hour. After waiting for almost 2 hours I asked for an update and they hadn’t started yet so I had to chase down Kendrick to get some action. They then agreed to move me to the top of the line and it took about 3540 minutes to complete it. The post sales experience was absolutely horrible. More

by marcblock Verified Customer Verified Customer

Report | Print

Everything was fixed i was told about. No surprise charges. Nice to have AC back again No surprise charges. Nice to have AC back again More

by CWAT1968 Verified Customer Verified Customer

Report | Print

Always a good quick visit at the dealership. Everyday that need to be done was done. Everyday that need to be done was done. More

by KATITANAMORRIS Verified Customer Verified Customer

Report | Print

Went in a routine oil change and tire rotation asked the technician to check the breaks, they wrote it in the service notes, 3 hours later received the report and was told the break were fine. Took my car t technician to check the breaks, they wrote it in the service notes, 3 hours later received the report and was told the break were fine. Took my car to another a shop for a second opinion and was shown that my breaks were not fine and actually pretty worn, so much so I had the replace the rotors. So not only were they not checked at Nissan I was lied to and told they were still at a “green” good level. More

by RAMIREZ_SANDRA101 Verified Customer Verified Customer

Report | Print

I scheduled my inspection appointment on-line through the Four Stars Nissan of Denton website and it was convenient and easy to schedule the day/time for my visit. My service advisor James Seher is the best Four Stars Nissan of Denton website and it was convenient and easy to schedule the day/time for my visit. My service advisor James Seher is the best and he always takes care of my vehicle needs efficiently, quickly, and communicates with me through the process. James is the best! Special recognition to Kash who always greets me and takes great pride in getting my car to/from the technicians. More

by HCHERRY1 Verified Customer Verified Customer

Report | Print

Quick and painless experience. I was able to get work done in the business area I was able to get work done in the business area More

by jweldontodd Verified Customer Verified Customer

Report | Print

Everything has been good for me since buying the Sentra brand new in 2018. Staff has been great. And I love having the dog park. brand new in 2018. Staff has been great. And I love having the dog park. More

by PPYCIOR1 Verified Customer Verified Customer

Report | Print

Thank you for excellent service and prompt communication, James! The gentleman (African American) that assist with moving the vehicles around is an amazing representative for your dealership. Please prom James! The gentleman (African American) that assist with moving the vehicles around is an amazing representative for your dealership. Please promote him. More

by Kevin Verified Customer Verified Customer

Report | Print

This is the second truck we have purchased from 4 Stars and both experiences were great. This last purchase was exceptional. Dan met us at the door and proceeded to show us the inventory on the lot. He was and both experiences were great. This last purchase was exceptional. Dan met us at the door and proceeded to show us the inventory on the lot. He was very knowledgeable and even recently purchased a Nissan Frontier ProX. We went with this model as well. The financing process was seem less. Zack in the service department is another asset to the 4 Stars team. Our first Frontier was in the service department when we decided to look on the lot and decided to upgrade. We will be 4 Stars customers forever. More

by amosher0 Verified Customer Verified Customer

Report | Print

They were able to get my car in and find the issue and get it repaired quickly ! get it repaired quickly ! More

by BARNETT617 Verified Customer Verified Customer

Report | Print