James Menzies | Page 12

All around great experience I stopped in after work one-day unscheduled. When the salesperson I had spoken with online was with another customer she quickly and politely handed m I stopped in after work one-day unscheduled. When the salesperson I had spoken with online was with another customer she quickly and politely handed me over to James. I couldn't have asked for a better scenario. James was both professional and relaxed. Never pressured anything and I felt like he really advocated for my best interest. When it came time for the paperwork Jonathan Frisby was efficient and thorough. And then when he called me the next day asking me to come back in cause he found a way to save me an extra $600 it showed his commitment to his customers. A fantastic experience from an amazing team. More

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Great customer service James is a very nice man and helped me and my wife with all our Car buying needs! He was never pushy and always very polite James is a very nice man and helped me and my wife with all our Car buying needs! He was never pushy and always very polite More

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Dealership has poor communication If it were not for the kind, caring expertise of James Menzies and Gil, we would have not purchased a Forester Limited from your dealership and we wou If it were not for the kind, caring expertise of James Menzies and Gil, we would have not purchased a Forester Limited from your dealership and we would not recommend your dealership itself. In trying to communicate with Andrew Kitchens and David Roman, the majority of our phone calls were not returned or misinformation was given, particularly from Andrew Kitchens. Availability of the vehicle, misinformation regarding the arrival of the vehicle, misinformation with the VIN number and desired model, pressure for us to make our drive from Tampa to purchase the car before it was even there, mistaken emails; we could go on and on about Andrew. Thank goodness he was off the day we came in to cash purchase the car and he does not deserve any commission for our purchase. David Roman in particular did not return our phone calls several times as promised. James Menzies in contrast was so caring from the moment we arrived after a long morning rush hour drive from Tampa and he took care of our every concern and need. Gil very expertly took care of our paperwork and we were on our way home in less than 2 hours, we’ll before afternoon rush hour. The only reason we came to Sport Subaru Orlando was because the exact Crystal Pearl White Forester Limited with gray leather which we wanted was shown online to be shipped soon. We are most happy with our new Forester and the service from James Menzies and Gil. The rest of your dealership leaves much to be desired and communication with the customers needs improvement in every way. We bought a new 2017 Subaru Forester in Longmont, Colorado, at Valley Subaru and the sales service there was excellent and a world of difference from communication with your dealership. If it were not for James Menzies and his total care in selling us a car, we would be writing a very lengthy complaint letter to central Florida District Sales Manager Erin Kellem. Please see that James is recognized and rewarded generously for his service. More

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Extraordinary Experience with the purchase James earned this business with his very polite behavior, he was knowledgeable, answered all my questions, was not at all giving any pressure. I conta James earned this business with his very polite behavior, he was knowledgeable, answered all my questions, was not at all giving any pressure. I contacted at least 10 different dealers and they were cheapest and very professional. I got their name and number from a reliable friend and I was able to buy the car I wanted. If anyone want to buy Subaru, without any doubt I will recommend James and off course the dealership. More

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No surprises and great service Purchased a new Outback from these guys. No surprises to the transaction, and James took care of us in every regard. Will totally do business with t Purchased a new Outback from these guys. No surprises to the transaction, and James took care of us in every regard. Will totally do business with them again. More

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James Menzies is the go to guy I had to buy another Mitsubishi Outlander ..would not go anywhere else. Great Team . James Menzies 2nd time with you...love you you are a wonderfu I had to buy another Mitsubishi Outlander ..would not go anywhere else. Great Team . James Menzies 2nd time with you...love you you are a wonderful person to work with. Akways a pleasure. Thanks Gil! Thank you for my ride! Sanchez, Blanca More

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It was an enjoyable experience purchasing a new Subaru. I was very pleased with my purchase of a new Subaru Forester from Don Mealey Sport Subaru this past weekend. The atmosphere was very friendly, they tr I was very pleased with my purchase of a new Subaru Forester from Don Mealey Sport Subaru this past weekend. The atmosphere was very friendly, they treat you like family. The vehicle I requested was right at front when I arrived. The price I was quoted over the phone stayed the same when the sale was written up. The sales specialist James Menzies went over EVERY feature of my new vehicle making sure I understood how it worked. He also told me feel free to call if you have any questions. I would recommend Don Mealey Sport Subaru to friends and family when they are ready to purchase a vehicle. Thanks again I am enjoying my new ride! Lynda Lovett More

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Lease of 2019 Subaru Crosstrek Car shopping at Sport Subaru was without a doubt the most positive car shopping experience I‘ve ever had. James was extremely knowledgeable, accommoda Car shopping at Sport Subaru was without a doubt the most positive car shopping experience I‘ve ever had. James was extremely knowledgeable, accommodating and pleasant. I loved the honesty from James and how he truly cared to get me the best deal. James Menzies and Jon Frisby in Finance went above and beyond to get me approved and with great payments that fit my budget. (Perks to Jon for being a Superman fan!) The entire staff was helpful and professional. No pressure but solution oriented!! Don't waste your time going elsewhere. Go to Don Mealey Sport Subaru & see James Menzies. Btw, I’m loving my 2019 Crosstrek! **To add, Tee in the Service Dept is amazing! I just dropped off my vehicle today to obtain the Carefree Warranty detail and he was very helpful and answered all my questions. The loaner I’m driving, 2019 Subaru Outback is beautiful! More

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Satisfied newcomers to Subaru This was my husband and I's first visit to this dealership with the intent to test drive a Subaru after 13 years with Nissan. Although totally satisfi This was my husband and I's first visit to this dealership with the intent to test drive a Subaru after 13 years with Nissan. Although totally satisfied with Nissan through the years, we wanted to try something new. The Ascent so far has been comfortable and most enjoyable to drive. We look forward to future visits for routine service to be as satisfying as our initial experience. James and Jonathan were both courteous, knowledgeable and professional. A pleasure to meet. Thank you. More

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Excellent! I hate car shopping, so when my 10 year old Subaru needed to be traded in, I was dreading the experience. We shopped around a few places, but most had I hate car shopping, so when my 10 year old Subaru needed to be traded in, I was dreading the experience. We shopped around a few places, but most had salesman that made you feel unwelcome. By the end of the day, my husband and I ended up at Don Mealey Subaru. The instant James walked out, I immediately felt comfortable and like we were in the right place. We ran out of time that day to purchase our car, so the next morning, we made the trip back and met with Robert. I was incredibly indecisive and they were both very patient with me, letting me test drive and look at as many cars as I wanted to until we found "the one." I could not be happier with my purchase and the process. Thank you so much James and Robert for helping change a typically daunting process into something fun and rewarding. More

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