James Massarella

They were friendly, helpful and went above and beyond when a warranty issue required next day arrival of the needed part. Without my asking they gave me a loaner car to drive about 80 miles to where we l when a warranty issue required next day arrival of the needed part. Without my asking they gave me a loaner car to drive about 80 miles to where we lived and drove our car out to us the next day when the repair was completed. That's tremendous service. We bought our 2024 Ascent from Sunset knowing that they had repaired hail damage. Before we took delivery they discovered that the hail had damage the glass of the sunroof and replaced the glass. I probably would not have known about the sunroof damage until much later. That kind of thoroughness and honesty is quite remarkable. I have bought a few new vehicles in the past but I have never had such great service.d More

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The people we have worked with have all been very helpful and welcoming to us and welcoming to us More

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Made the purchasing process very easy! Follow up after purchase has been unexpected and rewarding. I would definitely recommend this dealer. Follow up after purchase has been unexpected and rewarding. I would definitely recommend this dealer. More

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Everyone in the store very pleasant and helpful, glad to see that they didn’t dodge you if you had a question, super friendly and helpful see that they didn’t dodge you if you had a question, super friendly and helpful More

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This was my third purchase from Sunset Hills Subaru. I would highly recommend this dealership. I would highly recommend this dealership. More

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I recently purchased a Subaru Outback at Sunset Hills Subaru. After not having purchased a new vehicle from a dealership in over 15 years I was a bit concerned about how the process would unfold. I can t Subaru. After not having purchased a new vehicle from a dealership in over 15 years I was a bit concerned about how the process would unfold. I can tell you that all the personnel at Sunset Hills Subaru are friendly, polite, and professional. It made the experience enjoyable and rewarding on my part. I wouldn’t hesitate to send my friends there… More

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