James LeSueur | Page 7

My very first positive dealer experience! I've purchased close to 10 vehicles from either big house or independent dealers (Lesueur is the latter). For this purchase, I'd shopped nearly every auto purchased close to 10 vehicles from either big house or independent dealers (Lesueur is the latter). For this purchase, I'd shopped nearly every auto site w/ vehicles w/in 25 miles of my home. Their website is well done, more polished and user friendly then most of the big dealers. Fantastic photos, info on standard vs options etc was differentiated and complete, free full car fax and pricing is already below KBB full retail. Even have a chat feature during their biz hours and it was truly helpful. I personally try to limit speaking to the salesman until last possible minute. Had I known how these gents do business, I'd have picked the phone up. I dealt w/ Steven (price) and James (initial contact/finance). They were professional but more importantly laid back and straight forward. Only time I've not felt I was part of a hustle. Lot is pristine. Sales building is modern w/ every sales/finance having floor to ceiling glass, doors left open and all facing each other. Open and transparent - great way to put and keep customers at ease. Must share last minute move by James. He recognized the (very small) antenna was missing. They had 1 other similar model on lot. He pulled antenna off that one and slapped it on mine. What a way to end an overall great sale! Make a point of including Lesueur in your shopping. More

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This is the 3rd time I have used LeSueur Car Company in the past several years. They have done an excellent job in every aspect of the experience. They have found the exact car I was looking for at a price the past several years. They have done an excellent job in every aspect of the experience. They have found the exact car I was looking for at a price I couldn't duplicate. I will use them again next year when my wife will get a new car for herself. Again, they can't be beat !! More

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I purchased a used MINI Cooper from LeSueur Car Company in Dec 2012. During the time I was just looking at cars, the attention I received was perfect, not too much and yet always willing to explain the det in Dec 2012. During the time I was just looking at cars, the attention I received was perfect, not too much and yet always willing to explain the details.When it came to test driving the cars, Kris provided me outstanding service by always having the car ready to go when I stopped in. James, in financing, worked with me and provided me many purchase options. When I finally did decide to purchase my car, my final purchase check was slow getting through the mail during the holiday season, which James was very understanding and not even concerned. But the best part of all is everybody at LeSueur Car Company treated me like a true family member and not just somebody looking at cars. More

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The vehicle offered was as advertised if not even better, the trade in offer was very reasonable, the entire process was really, really professional and friendly. Kris brought the vehicle to the service bay the trade in offer was very reasonable, the entire process was really, really professional and friendly. Kris brought the vehicle to the service bay for us to inspect since it was raining, he had us test the car without any salesperson in the car, and gave a valid and complete evaluation of my vehicle for trade while we were testing. From initial introduction through the test, and financial process, we were only in the dealership about 2 hours. Everyone at LeSueur is professional, friendly, efficient and honest. I will recommend LeSueur to anyone over the traditional dealership experience. If I were a car salesman I would want to work here!! More

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We found our MINI online and spoke with Jim about it. He gave us detailed information about the car before we drove up from Tucson to see it. The car was great but what really sold the car to us was the qua gave us detailed information about the car before we drove up from Tucson to see it. The car was great but what really sold the car to us was the quality treatment we received from Steven. Great guy! Honest, very knowledgeable and no pressure. Steven went out of his way to make the purchase perfect. There is big difference in dealing with a 'family owned' dealership versus a National franchise. We highly recommend LaSueur dealership. More

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My wife and I were very pleased with the car buying experience at LeSueur Car Company. There was no high pressure selling. JT was very pleasant to work with, knowledgeable and helpful. We would defi experience at LeSueur Car Company. There was no high pressure selling. JT was very pleasant to work with, knowledgeable and helpful. We would definitely do business here again. More

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This is the second vehicle that we purchased from LeSueur's and found the experience enjoyable. Both Steven and James were very helpful and informative when asked questions about the car(s) we were LeSueur's and found the experience enjoyable. Both Steven and James were very helpful and informative when asked questions about the car(s) we were looking at purchasing. James was helpful in the transfer of title/plate from our previously owned vehicle. I would recommend this dealership to friends and family---in fact, I have already. My daughter and son-in-law have purchased a vehicle from them and one of my friends came in to look at their vehicles. We have referred our son who will be purchasing a replacement vehicle in the next 6 months. More

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I was very impressed with the low pressure sales, very relaxed yet professional atmosphere. Ryan was great to work with and even when I went to pick up the car and sign the documents, JT and James were ex relaxed yet professional atmosphere. Ryan was great to work with and even when I went to pick up the car and sign the documents, JT and James were extremely helpful in Ryan's Absence. A couple of things I think should have been addressed was the fact that there was no mention that the car did not have a 2nd key (spare), the vehicle was in need of a service, as a customer I think that should have been addressed prior to it being sold. The same day I drove the car off the lot a 'service now' light came on, and lastly the ipod cable was bad. All the above items were corrected at Berge VW and Mike took great care of me. It must be noted that I was referred to Berge by Ryan, and they did contribute $50 towards the 2nd key which needed to be re- programmed. I think that since they have a service department that some type of vehicle pre purchase maintenance service, prior to a car being put on the lot, would have increased the buying experience. That being said, I had a good overall experience and would highly recommend them for any body looking to buy a new or pre owned car. More

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This is our second experience with LeSueurs. They are always honest and no pressure. Very easy to work with and just very nice. I know I can trust theml to do the best they can for me. always honest and no pressure. Very easy to work with and just very nice. I know I can trust theml to do the best they can for me. More

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This is the 3rd or 4th car I've personally bought from Kris over the last 15 or so years. It had been several years (I think 2005) since I purchased my last Audi from them but he still remembered me. The Kris over the last 15 or so years. It had been several years (I think 2005) since I purchased my last Audi from them but he still remembered me. The dealership is RALLY nice, zero pressure and the selection is very good. Kris is very patient and had me test drive many more cars than I normally would have to make sure that I made an informed decision. Ultimately I appreciated his assistance in helping me decide which can was the best for me and the most bang for the buck. I will definately be back when it's time to trade in my CC (which I LOVE). More

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