James Herrera

Everyone is great. No hassle, no pressure, Everything done on time. Free transportation if needed. Great coffee. No hassle, no pressure, Everything done on time. Free transportation if needed. Great coffee. More

by BOBBYP201 Verified Customer Verified Customer

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Professional, honest and knowledgeable, both, James Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus (this time I got two). Thanks More

by SKRAWCZYK Verified Customer Verified Customer

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A Seamless and Exceptional Experience at Rallye Lexus Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly outstanding from start to finish. James H., my Sales & Leasing Consultant, was incredible to work with. After submitting an inquiry for the IS 350 I saw advertised on social media, James promptly reached out and invited me in for a test drive. Scheduling was easy, and the whole process felt like a casual, informative conversation — never pushy or sales-driven. He answered all of my questions, offered helpful insights (including about my FRS, which he was familiar with), and maintained consistent communication via text before and after the sale. When I noticed some minor cosmetic imperfections after purchase (since the vehicle was used), James made sure they were taken care of without hesitation. Monique F., the finance manager, was equally fantastic. She walked me through the entire financing process patiently and professionally — no pressure at all. She clearly respected my budget, didn’t push any unwanted extras, and was happy to match a lower interest rate I had found elsewhere. She made sure I was comfortable and fully informed every step of the way. After the sale, she continued to follow up to check in and see how everything was going. You can tell she and James worked seamlessly as a team to make sure everything was smooth. At the end of the purchase, Monique even gave me a quick tour of the dealership and introduced me to the service team — everyone was friendly and welcoming, which made me feel even more confident about bringing the car back here for future service. Adnan B., the general sales manager, also stepped in with the same professionalism and customer care. I pointed out an imperfection on the front bumper, and he assured me it would be fixed before I picked up the vehicle — and sure enough, it was flawless. Their cosmetic work was so good I couldn’t even tell where the issue had been. Monique and Adnan even worked together to make some pricing adjustments to help stay within my budget, which I truly appreciated. Justin M., the vehicle specialist, did a great job walking me through the features of my new IS 350. He was patient, knowledgeable, and helped me get everything set up — including the Lexus app. His calm and helpful attitude made the learning curve easy. And finally, to the team who worked on the cosmetic repairs (unfortunately, I do not have names) — thank you. The attention to detail and quality of work gave me full confidence that this is a place I can trust for future service needs. As for the car itself, it would need a seperate 5 star review.— it’s absolutely amazing. For a 2024, it looks flawless! I couldn’t be happier with my purchase. Thank you to everyone at Rallye Lexus Glen Cove for making this such a smooth, honest, and pleasant car-buying experience. I would absolutely recommend this dealership to anyone in the market for a Lexus. More

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Happy with the sale process. Trying to learn the new technology and need a second training. Avery reliable dealer!!! Trying to learn the new technology and need a second training. Avery reliable dealer!!! More

by MSHB2000 Verified Customer Verified Customer

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The team of dedicated individuals provides exceptional service, ensuring that deals are successfully concluded. They are not inclined to engage in games and are always willing to support you if you are co service, ensuring that deals are successfully concluded. They are not inclined to engage in games and are always willing to support you if you are committed to purchasing a vehicle. I would never consider buying a car from any other establishment. James, the communicative communicator, kept me informed about all developments. Anthony, the sales manager, is always ready to facilitate progress. I also want to acknowledge Anthony, the finance manager, who is an outstanding individual. He is knowledgeable and communicates effectively with you, ensuring that the deal is successfully concluded. More

by ANTHONYUWADIAE Verified Customer Verified Customer

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I would like to complement the wonderful service I received at Ralley Lexus ,my other car gave me such grief that thiese two employees at Ralley Lexus was the bright smile my Day. received at Ralley Lexus ,my other car gave me such grief that thiese two employees at Ralley Lexus was the bright smile my Day. More

by jennifer.king19 Verified Customer Verified Customer

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Very knowledgeable staff. Everything was explained clearly. Would recommend to anyone interested in a new car. No sales pressure. Would definitely come back again. Everything was explained clearly. Would recommend to anyone interested in a new car. No sales pressure. Would definitely come back again. More

by emeral24 Verified Customer Verified Customer

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James and Anthony were a pleasure to deal with. They went above and beyond to help me out and get the vehicle in time for my wife's birthday. Highly professional team. They went above and beyond to help me out and get the vehicle in time for my wife's birthday. Highly professional team. More

by VISHESH_PRABHAKAR Verified Customer Verified Customer

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The dealership was no pressure, efficient, informative, and a pleasure to deal with. James was terrific and a pleasure to deal with. James was terrific More

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I know I was a difficult customer as I flip flopped my decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked throu decision a few times and went from a cash buyer to bringing in my own financing from my bank the night before I picked up the car. James worked through all this with me and never made me feel pressured to buy a car from him when I ended up taking back my deposit. A week later I changed my decision again and put it back in. He worked through all this with no complaints and was never rude about any of the challenges I added to the process. I’m very happy with the vehicle and service I was provided. More

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