James Gibbons

Kirril was very top 10. He went above and beyond and got my service done on time.. He went above and beyond and got my service done on time.. More

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Dropped car off for a recall notice. Brake fluid flush and software update. Dealer called me an Uber to get home and then delivered the car to me. The next day I met with a genius who Brake fluid flush and software update. Dealer called me an Uber to get home and then delivered the car to me. The next day I met with a genius who set up my profile and paired my phone which kept getting disconnected. Now all systems are go. Professional and responsive. More

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James at Herb Chambers delivered a world-class service experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precisio experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precision and urgency, ensuring I was back on the road quickly and confidently to continue my cross-country road trip. Thank you, James! More

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Everyone in the service is extremely helpful and Jurell was incredible in working with us was incredible in working with us More

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Fast and efficient, in and out in about forty minutes was pleased with my service. pleased with my service. More

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We have been working with and buying cars from Nick for 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonw 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonwealth Ave and James is also the same way. They never push you into things they really don’t think you need. More

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Everyone was very courteous and professional. Place was neat and pleasant. James was pleasant and explained things to me the way I could understand. Place was neat and pleasant. James was pleasant and explained things to me the way I could understand. More

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Awesome customer service! Came in for scheduled service, was in and out in a breeze! Came in for scheduled service, was in and out in a breeze! More

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Service here is always top notch, if you have a chance to work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. work with James, he really knows the cars, the necessary service and what BMW can and can’t do for you in terms of warranty. More

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James is a Very knowledgeable sales person, always providing timely updates on car repair status. Great experience working with him. Thanks providing timely updates on car repair status. Great experience working with him. Thanks More

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