James Gerrard | Page 7

He’s A Good Guy Nice Talking To Him Very Polite And Friendly Always Help Me When I Came To Dealership Friendly Always Help Me When I Came To Dealership More

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"I recently purchased a 2025 Toyota Tacoma from Suburban Toyota of Farmington Hills and had an absolutely fantastic experience! The sales team James Gerard, Jayme Mitchell, especially Don Yu, were incredibl Toyota of Farmington Hills and had an absolutely fantastic experience! The sales team James Gerard, Jayme Mitchell, especially Don Yu, were incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They found the perfect vehicle for me at a great price. I'm thrilled with my new truck and would highly recommend this dealership. More

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Don is the best in the business! He listened to my needs and got me the best pricing. I wish more sales guys were like him! Don and James Gerrard make a great team. Thanks so much He listened to my needs and got me the best pricing. I wish more sales guys were like him! Don and James Gerrard make a great team. Thanks so much Don for everything, will definitely be referring friends and family to Suburban Toyota FH. More

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The new car buying experience we had with Don at Suburban Toyota of Farmington Hills was the best. Would not go anywhere else to purchase a Toyota. Toyota of Farmington Hills was the best. Would not go anywhere else to purchase a Toyota. More

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Great, easy, fast, simple, efficient. Couldn’t have asked for a better experience. Thank you Couldn’t have asked for a better experience. Thank you More

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A Dealership Experience That Changed My Mind! Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other deal Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other dealerships and didn’t get the same warm greeting or team-oriented feel that I experienced at Suburban Toyota of Farmington Hills. But Sales Manager James Gerrard and Sales Consultant Malik Green completely changed my perspective. Malik was incredibly patient with my needs and mindful of my budget, even though I showed up at a time when he had multiple other customers. He never made me feel rushed and took the time to help me secure a student discount, which I really appreciated. His professionalism and attentiveness made the entire process smooth and stress-free. James and Malik clearly function as a team that genuinely cares about their customers. They weren’t just trying to sell me a car—they wanted to ensure I was in a safe, reliable vehicle that fit my needs. Their personable approach, transparency, and dedication to making sure I felt confident in my decision made all the difference. I’ve been going through them since 2021, and I hope James and Malik are always there because I wouldn’t want to go anywhere else. If you’re like me and have hesitated to go through a dealership, I highly recommend working with this team—they truly care! More

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Awring is very knowledgeable, professional and personable. I will recommend her and Suburban Toyota to my friends and family. Thank you Awring. personable. I will recommend her and Suburban Toyota to my friends and family. Thank you Awring. More

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Issa was informative, very helpful and nice to work with on our purchase of our new RAV4 HEV. Thank you very much for the pleasant experience, you will be highly recommended with all our friends and family on our purchase of our new RAV4 HEV. Thank you very much for the pleasant experience, you will be highly recommended with all our friends and family More

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Outstanding Service and Exceptional Experience I recently had the pleasure of purchasing a vehicle from this dealership, and I couldn’t be more impressed with the service and overall experience. Fro recently had the pleasure of purchasing a vehicle from this dealership, and I couldn’t be more impressed with the service and overall experience. From start to finish, the team went above and beyond to ensure my complete satisfaction. A special thank you to Awring Ahmed, my sales representative, whose exceptional professionalism and patience truly made the difference. Awring took the time to understand my needs and provided insightful recommendations that ultimately led me to the perfect pickup truck. While I initially had my heart set on a different vehicle, Awring’s guidance and expertise helped me realize that this truck was the ideal fit for me. His dedication to ensuring I was fully satisfied with my decision was outstanding. James Mitchell, as the new manager, you’ve clearly set a high bar for leadership. The entire process went smoothly, and I deeply appreciate the effort you put into securing a great deal for me. Your attention to detail and customer-first approach made all the difference. James Gerrard and Josh Katowich, your contributions were invaluable in ensuring a seamless experience. You were both thorough, knowledgeable, and always available to answer my questions, making the entire process stress-free. To the entire team, thank you for your commitment to outstanding service. It’s clear that customer satisfaction is a top priority, and I left not only with a new Toyota pickup truck but also with a strong sense of appreciation for the care and attention you provided. I will certainly recommend this dealership to others and will return for any future automotive needs. Thank you again for making this such a positive experience! Sincerely, Sri Harshavardhan Founder & President, Shree Vedic Center Farmington, Michigan More

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Impressive dealer in service with very knowledgeable staff and courteous sale in Awring Ahmed. Well done. staff and courteous sale in Awring Ahmed. Well done. More

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