James Gerrard | Page 28
Sales Manager
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
14 yrs, 4 mos
Industry Experience
31 yrs, 3 mos
351 Reviews
Write a Review351 Reviews of James Gerrard
November 12, 2019
Lack of professionalism and competency. Some people go out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban Farmington. It’s a SHAME Toyota has these people working to sell their legendary brand. More
Other Employees Tagged: Don Yu, Kevin Dennis, Cody Adams , Dave Davis
October 31, 2019
Very good service but not enough discount Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job More
Other Employees Tagged: Awring Ahmed
October 21, 2019
Best customer service James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great explaining everything to me RAV4 Thanks to him I understand the features so weel Zack was very courteous and explained the paperwork nicely Again James Gerald warmth and best service will continue to bring v me back to Toyota Thanks More
Other Employees Tagged: Don Yu , Zach Lukenbill
October 14, 2019
Good dealership It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. More
Other Employees Tagged: Don Yu , Anthony Davenport, Zach Lukenbill
October 12, 2019
Great Service with fantastic follow up After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request v After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request very seriously. Don did a fantastic job for me, and followed the process from order to delivery, and kept me in the loop of every change. I was able to pick my truck up 12 hours after delivery to their lot. I would highly recommend Don. He never pressured me, and made sure that I got exactly the car and service I wanted. It was a great experience. More
Other Employees Tagged: Don Yu , Zach Lukenbill
October 01, 2019
Great experience at Suburban Toyota My family and I walked into Suburban Toyota this morning to see how much space was in the Highlander. We were greeted by Yvette when we entered. She w My family and I walked into Suburban Toyota this morning to see how much space was in the Highlander. We were greeted by Yvette when we entered. She was very helpful explaining what the vehicle had to offer, yet not pushy. A few hours later, thanks to Yvette Speight, James Gerrard and Ryan Price, I drove off in my brand new Toyota Highlander! Thank you for your professionalism! More
Other Employees Tagged: Ryan Prince, Yvette Speight
September 30, 2019
Yvette and James are amazing! Walked in browsing, left with a car! Yvette was fabulous from beginning to end. No pressure to buy, but had an answer to every question we asked, guid Walked in browsing, left with a car! Yvette was fabulous from beginning to end. No pressure to buy, but had an answer to every question we asked, guiding us to the inventory within our price point with the options we were looking for. James, went above and beyond to ensure we left with car wanted, procuring a same day dealer trade! I highly recommend this customer service focused team for your next Toyota! More
Other Employees Tagged: Yvette Speight
September 27, 2019
Excellent James listen to me delivery exactly what he said, He was very helpful I appreciate what he done for me,. I will definitely continue to refer my Family James listen to me delivery exactly what he said, He was very helpful I appreciate what he done for me,. I will definitely continue to refer my Family and friends to this dealership, continue the superb Job. More
Other Employees Tagged: Cody Adams , Yvette Speight
September 25, 2019
Recent cat purchase 2019 Camry XLE Both Don Yo and James from the dealership spent alot of time with me answering any questions and explaining things to make sure I was totally satisfie Both Don Yo and James from the dealership spent alot of time with me answering any questions and explaining things to make sure I was totally satisfied with the purchase of my beautiful 2019 Camry XLE More
Other Employees Tagged: Don Yu
August 29, 2019
Very happy to have a new Prius! Very pleased with the dealership, especially with the helpful and friendly assistance of our sales rep, Anthony. We appreciated his effort to find the Very pleased with the dealership, especially with the helpful and friendly assistance of our sales rep, Anthony. We appreciated his effort to find the model we wanted from your sister dealership. We were very happy with the trade in deal for our old Prius, and the $1,000 rebate. More
Other Employees Tagged: Anthony Davenport, Ryan Prince
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