James Gerrard
James Gerrard at Suburban Toyota of Farmington Hills

James Gerrard | Page 28

Sales Manager

Suburban Toyota of Farmington Hills

25000 Haggerty Rd.
Farmington Hills, MI 48335

Contact Me
4.9
351 Reviews

Dealership Experience

14 yrs, 4 mos

Industry Experience

31 yrs, 3 mos

4.9

351 Reviews

Write a Review

351 Reviews of James Gerrard

November 12, 2019

Dealership Rating
Employee Rating

Lack of professionalism and competency. Some people go out of their way to make things right, while others do the complete opposite. This is exactly how I would describe the team I worked with at Suburban More

by AAS
Recommend Dealer
No

Other Employees Tagged: Don Yu, Kevin Dennis, Cody Adams , Dave Davis

October 31, 2019

Dealership Rating
Employee Rating

Very good service but not enough discount Over all it is ver good dealer and a good sales people specialy ms Awring Ahmed,she was excellent person for sales and as friendnes very good job More

by Amir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Awring Ahmed

Nov 28, 2019

Suburban Toyota of Farmington Hills responded

Amir, thank you for your kind words and this wonderful review! We hope to see you soon!

October 21, 2019

Dealership Rating
Employee Rating

Best customer service James Gerrard is the best manager at the suburban dealership and thanks to his best service I continue to come back to Toyota Don Yu has been great More

by Reemavohra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Zach Lukenbill

Oct 24, 2019

Suburban Toyota of Farmington Hills responded

Hi! We're so happy we were able to help you out!

October 14, 2019

Dealership Rating
Employee Rating

Good dealership It’s nice to work with Don Yu and James. Great service, detailed explanations and they are trying best to meet our requirements. I really recommend. More

by joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Anthony Davenport, Zach Lukenbill

Oct 23, 2019

Suburban Toyota of Farmington Hills responded

Joyce, it's experiences like yours that really keep us motivated!

October 12, 2019

Dealership Rating
Employee Rating

Great Service with fantastic follow up After calling several other dealers looking for information about getting a 2020 Tacoma TRD Pro, I called Suburban. The team there took my request v More

by RGW75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu , Zach Lukenbill

Oct 23, 2019

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

October 01, 2019

Dealership Rating
Employee Rating

Great experience at Suburban Toyota My family and I walked into Suburban Toyota this morning to see how much space was in the Highlander. We were greeted by Yvette when we entered. She w More

by mrgag316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Prince, Yvette Speight

Oct 04, 2019

Suburban Toyota of Farmington Hills responded

Hi, thank you for taking the time to leave a review for us at Suburban Toyota of Farmington Hills. We're happy we could meet your expectations!

September 30, 2019

Dealership Rating

Yvette and James are amazing! Walked in browsing, left with a car! Yvette was fabulous from beginning to end. No pressure to buy, but had an answer to every question we asked, guid More

by coryg1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yvette Speight

Oct 04, 2019

Suburban Toyota of Farmington Hills responded

Cory, we are so happy to read such a great review about Suburban Toyota of Farmington Hills!

September 27, 2019

Dealership Rating
Employee Rating

Excellent James listen to me delivery exactly what he said, He was very helpful I appreciate what he done for me,. I will definitely continue to refer my Family More

by Lkeita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Adams , Yvette Speight

Oct 03, 2019

Suburban Toyota of Farmington Hills responded

Hi Lkeita, we are very happy to have provided you with such a positive experience!

September 25, 2019

Dealership Rating
Employee Rating

Recent cat purchase 2019 Camry XLE Both Don Yo and James from the dealership spent alot of time with me answering any questions and explaining things to make sure I was totally satisfie More

by Farquar73
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Yu

Oct 03, 2019

Suburban Toyota of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

August 29, 2019

Dealership Rating
Employee Rating

Very happy to have a new Prius! Very pleased with the dealership, especially with the helpful and friendly assistance of our sales rep, Anthony. We appreciated his effort to find the More

by JoeG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Davenport, Ryan Prince

Sep 01, 2019

Suburban Toyota of Farmington Hills responded

Joeg, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Toyota of Farmington Hills!

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