James Chou
James Chou at Ferrari of San Francisco
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James Chou

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
318 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

13 yrs, 7 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

318 Reviews

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318 Reviews of James Chou

April 27, 2024

Dealership Rating
Employee Rating

Excellent service from Lee, 100% recommend, professional and me the deal to be really easy. Thank you More

by efrainrm
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Lee Perkins

April 27, 2024

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The team at Ferrari of San Fransisco were very knowledgeable, friendly ,and accommodating, special thanks to Peter and James for getting the details worked out on the purchase of a pre owned Ferra More

by Chipl
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Julie McLisky

April 25, 2024

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Employee Rating

Amazing experience. Jeff and the remaining team members are an absolute dream to work with. Extremely professional and personable. Plus the dealership is just amazing to More

by Rajbir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Apr 26, 2024

Ferrari of San Francisco responded

Rajbir, it's great to know you had an amazing experience with Jeff and the rest of our team at Ferrari of San Francisco. We strive for professionalism while keeping things personable. Enjoy your new ride!

April 23, 2024

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Peter Chiappone and James Chou did a fantastic job ushering me through the experience of purchasing my first Ferrari. They were attentive, polite, and helpful throughout the entire process. I hope to More

by htg14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Apr 24, 2024

Ferrari of San Francisco responded

We're delighted to know that Peter, James, and our team at Ferrari of San Francisco made your first Ferrari purchase a memorable one! Your recommendation means the world to us. We look forward to serving you again in the future. Safe travels in your new ride!

April 10, 2024

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I have just had an outstanding experience working with Peter Chiappone and James Chou during my purchase of 2 amazing Ferraris over the last 3 months. Peter has an exceptional knowledge of the brand and i More

by roger.dansey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone, Julie McLisky

Apr 11, 2024

Ferrari of San Francisco responded

Roger, it's fantastic to know that Peter, James and Julie made your Ferrari purchasing experience at Ferrari of San Francisco a memorable one. We're grateful for the kind words and hope you enjoy every moment with your new Ferraris!

January 29, 2024

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Jeff Harley made this a smooth and exciting process. He helped with options and we couldn't be more pleased with the car, his communication and the relationship. Due to our scheduling conflict he even More

by msoares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Jan 29, 2024

Ferrari of San Francisco responded

We're delighted to know that Jeff and our team at Ferrari of San Francisco were able to provide you with a smooth experience! We appreciate your kind words, and we'll make sure to pass them along. Enjoy the new ride!

December 30, 2023

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Employee Rating

It was a pleasant experience dealing with Peter as he is a true professional. Buying a car is never easy but it was refreshing to do business with Peter and James as there was no B.S. involved or heavy sell More

by COPUNG1
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Jan 02, 2024

Ferrari of San Francisco responded

We're overjoyed to know you had a pleasant experience with our team at Ferrari of San Francisco! It's great that Peter and James were able to make your car-buying process smooth. Thanks for the review — we appreciate it!

October 14, 2023

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Employee Rating

Thanks for the incredibly responsive support from James and Lee who helped facilitate a very smooth transaction. More

by zbchen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lee Perkins

Oct 16, 2023

Ferrari of San Francisco responded

We're glad to know that James and Lee were able to provide you with a smooth transaction at Ferrari of San Francisco. Thank you for your positive feedback!

September 28, 2023

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Messrs. Peter Chappione and James Chou were professional and personable throughout the sales process. I've bought perhaps more super cars than a sound person More

by Ted Lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Chiappone

Sep 29, 2023

Ferrari of San Francisco responded

Ted, it's fantastic to know that Peter and James provided you with an exceptional sales experience at Ferrari of San Francisco! We appreciate your kind words about our team. Enjoy the new ride!

September 22, 2023

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Employee Rating

Purchasing an exotic car could simply not have been easier than the interactions I had with Jeff Hurley at Ferrari of San Francisco. I was a first-time Ferrari buyer and Paul too extra time and patien More

by gmstangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Sep 24, 2023

Ferrari of San Francisco responded

Gene, we're so glad to know that Jeff and Paul made your first Ferrari purchase a smooth one at our San Francisco location. It's great to see you had an informative session about the features of your new Ferrari 488 GTB! Thanks for recommending us, enjoy the ride!

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