James Chalmers | Page 25

Returning Customer When my lease ended on my BMW, I did't hesitate to contact Acura for my next vehicle. I was met with the same exceptional service and treatment from 2 When my lease ended on my BMW, I did't hesitate to contact Acura for my next vehicle. I was met with the same exceptional service and treatment from 2010 when I purchased my first Acura TL. The team is focused on getting you the vehicle you want at the best negotiated price and they don't give up until you are satisfied. More

by gordonkisha Verified Customer Verified Customer

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Service Department Jean Louis has always been unique. His ethics and customer service are extraordinary. I am considering getting a new car and definitely, Acura is my n Jean Louis has always been unique. His ethics and customer service are extraordinary. I am considering getting a new car and definitely, Acura is my number one on the list. More

by Jorge Rodriguez Verified Customer Verified Customer

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Love my Acura! I had a great experience when I went to get a new car. The employees there worked with me and made sure that I got the best deal possible. They also m I had a great experience when I went to get a new car. The employees there worked with me and made sure that I got the best deal possible. They also made sure I understood everything that was going on step by step. More

by JONELLEP Verified Customer Verified Customer

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Fantastic Service Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been gr Special thanks to Mr. Jordan Ferber and his staff for great service and had me in and out ASAP, Acura of Pembroke Pines Dealership has always been great to me, the Sales, Service, Parts, the whole works they are all fantastic, As I always say wouldnt go elsewhere, the best Dealership I have ever dealt with. More

by cherryhugh Verified Customer Verified Customer

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Buying a certified preowned car The entire process was very professional. Everything was explained in detail as far as all of the features of the car I was interested in purchasing. The entire process was very professional. Everything was explained in detail as far as all of the features of the car I was interested in purchasing. More

by 5CATMAMA Verified Customer Verified Customer

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Outstanding service My experience at Acura Pembroke pines was outstanding. The sales rep was very kind and thorough. I wasnt there the whole day and they helped me settle My experience at Acura Pembroke pines was outstanding. The sales rep was very kind and thorough. I wasnt there the whole day and they helped me settle on a great price. More

by MUMIW09 Verified Customer Verified Customer

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Excellent service The service was excellent. We had time to view the lot alone without feeling pressured. Once we entered the building we were greeted and were able t The service was excellent. We had time to view the lot alone without feeling pressured. Once we entered the building we were greeted and were able to go on a test drive. Mr. James Chalmers made the car buying process simple and I didn't leave feeling overwhelmed. Thank you. More

by Mrs. Moore Verified Customer Verified Customer

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my experience was good The sales rep by the name off james chalmers make it work for & also family torregroza from business department took care off me good place. The sales rep by the name off james chalmers make it work for & also family torregroza from business department took care off me good place. More

by RUTGERSAIRRAS30 Verified Customer Verified Customer

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Great Profesional staff I bought a MDX and James (Sale Associate) was really professional. Friendly and knowledgeable, He showed me the vehicle and explained everything by d I bought a MDX and James (Sale Associate) was really professional. Friendly and knowledgeable, He showed me the vehicle and explained everything by detail, The finance manager reviewed all numbers in detail and easy They a great More

by DAVIDCABREJA Verified Customer Verified Customer

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Won’t buy here again .. promises broken my experience here was just ok, only because I chose a great vehicle. My sales person was not very happy and patient with me . I suppose he preferre my experience here was just ok, only because I chose a great vehicle. My sales person was not very happy and patient with me . I suppose he preferred a customer that he would’ve made more of a commission out of. I bought a used car and wasn’t treated like a valued customer. First of all, I felt rushed. I was getting ready to test drive a couple of cars and was looking at stickers of other cars and he kept asking me if i was ready, like he was in a hurry to close the deal: very little personality, not very friendly either. secondly, they make you sign a paper that says you’re going to say yes to all of the questions in your review. Are you kidding me?! Just for that, NO. And the man didn’t even try: I must say this was his most passionate sell lol. Thirdly, he tells me i will get copies of everything I signed. Did I? Nope! I didn’t get even a third of the papers i signed. Additionally, i signed and acknowledged a form stating that i received two keys, which i had only received one and was ASSURED that the second one was in service and will get it Monday which the sales person drove to my house and WAS THE WRONG ONE/. Well now i HAVE TO DRIVE BACK which he said the key fitting process will only TAKE AN HOUR. They sure are in a. Hurry to sell you a car, but obviously your time isn’t valuable. I called six times (one of which was a manager Paul or John ) and asked for a trunk tray because of the inconvenience : no call back. Still waiting. I won’t hold my breath and i surely won’t be back to service the vehicle. More

by rocknrollrph Verified Customer Verified Customer

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