Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.6
53 Reviews

Languages Spoken

English English

4.6

53 Reviews

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53 Reviews of Jalen Graves

April 02, 2026

Dealership Rating
Employee Rating

I came for an oil change and they did it They also performed a multi point inspection More

by davantaiyec
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

April 01, 2026

Dealership Rating
Employee Rating

1st class service They gave me twelve stars ? ? ?? ??service better than any other dealer ship in the 757 area top knoch guys. I will come back again. More

by elisabynum
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 29, 2026

Dealership Rating
Employee Rating

It was just ok, I wish they would have provided more options. It was what it was More

by Mzjls3
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 29, 2026

Dealership Rating
Employee Rating

First off I purchased my card from Hall , southern took over and didn't provide the incentives hall gave when I got my car like free inspection and free oil changes More

by Joneslatoyatoni
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

March 28, 2026

Dealership Rating
Employee Rating

Advisor was professional. He provided the amount of time it would take to perform the recall service. My time was valued and I received my vehicle back in the condition it was More

by carolre1532
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 28, 2026

Dealership Rating
Employee Rating

Didn't take care of me or my car. Inadequate follow through required me to get an uber because their shuttle service ended. Service manager was awful More

by Danika
Recommend Dealer
No

Other Employees Tagged: Jalen Graves

March 28, 2026

Dealership Rating
Employee Rating

Service was quick but they didn't give me any feed back on my vehicle. The paperwork was bland More

by free2callPhil
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 27, 2026

Dealership Rating
Employee Rating

Very professional, answered my questions to my satisfaction, would recommend to anyone who owns a Nissan More

by d.overall
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

March 26, 2026

Dealership Rating
Employee Rating

Peace and comfort I love bringing my truck to Nissan They take really good care of me I'm not worried about my car service I just know that the service department knows what they are doing More

by kimberly.mizell04
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

Mar 26, 2026

kimberly.mizell04 responded

I really enjoy bringing my truck to Nissan . Nissan seem to take care of you, and it's comfortable there

March 26, 2026

Dealership Rating

It was professional done at a tablet manner I will bring my vehicle back for my next service call. They gave me a sheet of what is coming up and the prices for maintenance More

by Tim
Recommend Dealer
Yes
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