Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
99 Reviews
4.1

99 Reviews

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99 Reviews of Jake Mueller

August 16, 2025

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Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
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Recommend Dealer
No

August 16, 2025

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Great dealership! Bought my CRV here a couple years ago and only use this dealer for any type of service. I highly recommend Bell Honda. More

by TJ
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Recommend Dealer
Yes

August 12, 2025

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We felt very supported through the entire process and not pressured in an aggressive way like sometimes happens at other car dealerships! More

by CHRISTINA.WINNETT5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Jackson, Walid Doumit , Financial department manager he was super great - I forget his name though!

Aug 13, 2025

Bell Honda responded

Thank you immensely for sharing your experience with us. We are delighted to hear that you felt well-supported throughout your car buying journey. It means so much to know that our team provided you with the attentive service you deserved without making you feel uncomfortable or rushed. Creating a welcoming environment where customers can make informed decisions at their own pace is something we take great pride in.

August 05, 2025

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We paid $200 for a spare tire that did NOT fit our car. Bell would do NOTHING to remedy the situation. We had to pay $100 dollars for a replacement. In addition before we knew the spare did NOT fit we h More

by Lb
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Walid Doumit

Aug 06, 2025

Bell Honda responded

We understand how upsetting it must have been to pay for a tire that did not fit your vehicle—especially in a stressful situation like dealing with a flat. This is certainly not the level of service we strive to provide at Bell, and we’re disappointed to hear that you didn’t feel supported when trying to resolve the matter. Your feedback is being taken seriously, and we’d like the opportunity to make this right. Please reach out directly to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can gather more details

August 02, 2025

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Everybody in a place is very professional very knowledgeable of the product made my experience very very easy. It’s a third vehicle I’ve gotten from them. More

by RPHOEL15
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Recommend Dealer
Yes
Aug 04, 2025

Bell Honda responded

We deeply cherish your loyalty and trust in choosing us for your third vehicle purchase. Your feedback about our team's professionalism and product knowledge means everything to us. We understand how important it is to have a smooth and effortless experience when selecting a vehicle, and we're thrilled that we could deliver that for you once again. Thank you for continuing to choose Bell Honda for your automotive needs.

July 27, 2025

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I get my car serviced at Bell Honda regularly. My car never fails to start. I enjoy working with Josh Hansmeier. He is easy to work with. Thanks for keeping my 2017 CRV running so well. More

by Russ
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Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

July 27, 2025

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I work there and loved it so much as a customer I new write service there More

by FWILLIAMSON2001
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Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team at Bell Honda! It means so much to us that you loved working with us and that your positive experience as an employee led you to trust us with your service needs as a customer. Your confidence in our service department speaks volumes, and we truly appreciate your continued support. Thank you for being such a valued part of our community!

July 24, 2025

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This dealership is filled with liars and crooked salesmen and worse management! I pity anyone who doesnt read the reviews and do further research to be educated as to what they are involving themselves in. W More

by love2laughny1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 29, 2025

Bell Honda responded

We understand how upsetting it must have been to feel misled about the return policy and to encounter issues with the vehicle so soon after purchase. While our dealership, like many others, does not have a blanket return policy or mandatory inspection requirements for all used vehicles, clear and honest communication from our team is something we hold in high regard—and it’s deeply concerning to hear you felt that was not upheld. We encourage you to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

July 22, 2025

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Me gustó mucho,la atención el ambiente ayudan a encontrar lo que en realidad quieres o estás buscando More

by maribelrosas2555
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Recommend Dealer
Yes
Jul 24, 2025

Bell Honda responded

Nos llena de alegría saber que valoró la atención y el ambiente que ofrecemos. Nos complace que nuestro equipo haya podido ayudarle a encontrar exactamente lo que buscaba. Su satisfacción significa todo para nosotros, y le agradecemos que se haya tomado el tiempo de compartir su experiencia positiva.

July 18, 2025

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Employee Rating

Bell Honda worked hard to get a deal done. They understood our requirements in the car we wanted to purchase. The manager was kind and personable. We would definitely go back when purchasing o More

by TIM.W.SWASS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Diemert

Jul 21, 2025

Bell Honda responded

We are thrilled to hear that our team at Bell Honda was able to work diligently to make your car purchase happen. It means so much to us that we took the time to truly understand what you were looking for in your vehicle. We are pleased that you found our manager to be approachable and caring during your visit.

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