Good I didn't make an appointment but they were able to
take me for an oil change. Thanks
take me for an oil change. Thanks
More
by NELLYEGUI
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
Amazing customer service.
Walked in requesting oil change & service was rendered immediately. Highly recommend to everyone!
Walked in requesting oil change & service was rendered immediately. Highly recommend to everyone!
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by adriana1972
Verified Customer
Verified Customer
Service Price Transparency
Very clean, welcoming and great space to get work done
while waiting. Everyone is friendly, knowledgeable and provide great customer service.
while waiting. Everyone is friendly, knowledgeable and provide great customer service.
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by TANESHAWTHOMAS
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
great experience; courteous, professional.
Jaime was knowledgeable. Victor from sales was also helpful in answering questions about QX60 and QX65
Jaime was knowledgeable. Victor from sales was also helpful in answering questions about QX60 and QX65
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by TESS820
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
provide accurate diagnosis and information
kind answer
to the question
providing the requested information
nice
to the question
providing the requested information
nice
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by JEONGWOOHUR
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
INFINITI of South Bay responded
Thank you for this FIVE-STAR review! We’re glad that our team provided an accurate diagnosis, clear and helpful information, and kind answers to your questions. Taking the time to explain things and ensuring you feel informed is our number one priority. Thank you for recognizing our hard work. We truly appreciate your kind words and look forward to assisting you again in the future!
Carlos Robles
Service Manager
INFINITI of South Bay
Very friendly and accommodating.
Great service Appreciated the shuttle service so I don't have to wait for my car to get fixed
Great service Appreciated the shuttle service so I don't have to wait for my car to get fixed
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by SUSIELEE423
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
Dec 21, 2025 -
INFINITI of South Bay responded
Hi Susie!
Thank you for your kind feedback and for this FIVE-STAR review! We’re so glad our team made you feel welcomed and well taken care of. It’s great to know that the shuttle service made your visit even more convenient, our goal is to make the experience as easy and comfortable as possible. We truly appreciate your trust and look forward to serving you again!
Carlos Robles
Service Manager
INFINITI of South Bay
Great customer service with explanation on the service
being done to my car. The service was done as soon as possible.
being done to my car. The service was done as soon as possible.
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by villalobos310
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2025 -
INFINITI of South Bay responded
Thank you for taking the time to leave this positive review online! We’re happy to hear that you received great customer service and that everything was clearly explained to you. Making sure you understand the work being done on your vehicle and completing it as quickly as possible are both very important to us. We truly appreciate your trust and look forward to assisting you again in the future!
Carlos Robles
Service Manager
INFINITI of South Bay
They didn't top of any fluids like windshield wiper
fluid, aswell as no putting the correct psi in the tires, further more they said they will wash the car which they didn't and to top it all off, ever
fluid, aswell as no putting the correct psi in the tires, further more they said they will wash the car which they didn't and to top it all off, every time a oil service has been done they put a sticker on your windshield to let you know when your next oil change will be which again they didn't do, my experience felt really sloppy compared to other Infiniti dealerships that I have been to like the one at van nuys and Glendale.
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by mmax4022
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
I luv this dealership/They r all courteous/Helpful &
efficient/never had any complaints about there service/Will continue 2 keep coming from .Menifee 2 get my service done.
efficient/never had any complaints about there service/Will continue 2 keep coming from .Menifee 2 get my service done.
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by SHARONPJ10291
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2025 -
INFINITI of South Bay responded
Hi Sharon!
Thank you so much for the luv and loyalty! We’re grateful that you continue to make the trip from Menifee to have your service done with us, that means more to us than you know. Knowing our team’s courtesy, helpfulness, and efficiency have kept you coming back without a single complaint makes us so proud. We truly appreciate you and look forward to taking great care of you and your vehicle for many more visits to come!
Carlos Robles
Service Manager
INFINITI of South Bay
They all have been very helpful.
It was my first time there. I got answers for problems. I got salespeople. Mike is amazing and the front receptionist. Does our job so? Well that I g
It was my first time there. I got answers for problems. I got salespeople. Mike is amazing and the front receptionist. Does our job so? Well that I get a person as Asp. I feel very important.
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by Luckeyman67
Verified Customer
Verified Customer
Other Employees Tagged:
Jaime Zamora
Dec 01, 2025 -
INFINITI of South Bay responded
Thank you so much for this AWESOME review! We’re especially glad that your first visit went so well and that our team was able to help you get the answers you needed. Mike and our front receptionist will be so happy to know they made you feel welcomed and important, that’s exactly the experience we strive to provide for every guest. Thank you for recognizing their hard work!
We appreciate your kind words and look forward to taking care of you again soon. For your next visit, don't forget to check back on our website for any service deals and specials!
Carlos Robles
Service Manager
INFINITI of South Bay