Jaelin Redfearn

To think that this place was going to give me above and beyond customer service is beyond me. I do not recommend buying from this Audi, specifically because all they care about is the money. I will say thi beyond customer service is beyond me. I do not recommend buying from this Audi, specifically because all they care about is the money. I will say this in the most respectful way, but their customer service is horrible. I bought a car from them in May and it started having problems in June. The car started consuming a lot of oil and the quoted me a almost $5,000.00 bill to “fix” the problem, but they did not guarantee the fix. Mind you, I had purchased Fidelity warranty and they told me they did not want to make the claim because they knew it was going to get denied. I will say they worked with me waiving the diagnostic fee, which I appreciated. However, it is truly disappointing they let me buy a car the had mechanical issues. I spoke to a senior service advisor and he couldn’t work with me on the price, I spoke to the salesperson and he offered me to get me into a new car, I spoke to another agent and he told me Audi said they could only offer me $1,000.00 of off my almost $5,000.00 bill. This felt like a clear disrespect and was a huge disappointment because I went to Audi the day I traded in my car because of an oil consumption problem and they put me in a new car with the same oil consumption problem. I asked the salesperson if the car was fully inspected and he assured me it was - come to find out it needs a PCV valve replacement and a piston soak, and on top of that they told me my brakes were at less than 50% life. He assured me that the car was inspected and serviced and ready to go, but it was all lies. They wanted me to trade in my car AGAIN, but I will no longer be doing business with them because the trust is gone. From my experience, I truly do not recommend buying from here ever again. To think that this brand stands for luxury over customer service is horrifying. More

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Lisa was incredible. She made it possible for my sister to drive out with her first new car. She made it possible for my sister to drive out with her first new car. More

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I recently leased the car of my dreams, the Audi e-tron Q8, and I couldn’t be happier with the experience at this dealership. Bernardo made the entire process smooth and enjoyable, something I never though Q8, and I couldn’t be happier with the experience at this dealership. Bernardo made the entire process smooth and enjoyable, something I never thought I'd say about buying a car! Typically, I dread going through the car-buying process, but Bernardo and the rest of the team were attentive, helpful, and—most importantly—not pushy. They gave me the time and space to ensure I was getting something I genuinely loved. While finishing up the deal, Justin was attentive and communicative about my other Audi I turned in for service. If you're looking for a dealership that values your comfort as much as your business, this is the place to go. Highly recommend!" More

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Lisa was amazing and the experience couldn't have been better. She was quick, courteous, knowledgeable and super friendly. In fact, the entire staff at the dealership was great and the next time I need a better. She was quick, courteous, knowledgeable and super friendly. In fact, the entire staff at the dealership was great and the next time I need a car they'll be my first stop. More

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Great sales assistance from the Audi Atlanta team - helped us find the perfect car for us. helped us find the perfect car for us. More

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We had a great experience at Audi Atlanta! Edward was a pleasure to work with and made the car buying process a better experience. Edward was a pleasure to work with and made the car buying process a better experience. More

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I got so lucky getting Fiorella to help me in finding my dream car! She was extremely pleasant to work with as well as helpful and quick to respond throughout the whole process! Buying a car can be very str dream car! She was extremely pleasant to work with as well as helpful and quick to respond throughout the whole process! Buying a car can be very stressful but not with Fiorella! I highly recommend you ask for her at Audi of Atlanta!! 10/10 More

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Fantastic Dealership! Honest,Friendly, Service orientated and our salesman Edward was the Best and the Sales Manager Jalen could not have been nicer. From the receptionist Honest,Friendly, Service orientated and our salesman Edward was the Best and the Sales Manager Jalen could not have been nicer. From the receptionist when you walk in to the service people who worked on my Audi and Edward who sold me the Mercedes, I highly recommend this Audi dealer. More

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Colin and Jaelin were amazing to work with it was a fantastic experience getting my Audi! fantastic experience getting my Audi! More

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Chris was very acknowledged and very helpful to me. I realy appreciate the opportunity for helping me find the car I wanted. I realy appreciate the opportunity for helping me find the car I wanted. More

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