Jacque Brown
Jacque Brown at Heritage Honda Bel Air

Jacque Brown | Page 16

F&I Manager

Heritage Honda Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
5.0
259 Reviews

Born in Washington, DC, but grew up in Augsburg, Germany. I proudly served in the Army for 4 years. Married and have 2 daughters. Have been in the sales industry for 16 years. In the various sales jobs that I've had, 1 thing remains constant, that I am a customer as well and that if I take care of a potential client as I wish to be treated, everything else tends to fall in line. I look forward to earning your business!

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

Honda Council of Sales Leadership: Gold

5.0

259 Reviews

Write a Review

259 Reviews of Jacque Brown

August 27, 2021

Dealership Rating
Employee Rating

Jacque Brown was absolutely awesome as well as the administration staff. Got me an absolutely sweet rate and was in and out in no time. Highly recommend anyone who is in the market for a new or used v More

by CDBassett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Hock , Chris Schroeder

Aug 31, 2021

Heritage Honda Bel Air responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2021

Dealership Rating
Employee Rating

We were very pleased with our experience with Jacque Brown and the rest of the team. Jacque made the process of selecting and buying a car stress and pressure free. He is also very friendly and knowled More

by veronika.nurilova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2021

Heritage Honda Bel Air responded

Hi Veronika, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Bel Air so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

Dealership Rating
Employee Rating

Extremely impressed with how all my questions, comments and concerns were handled. I felt validation and trust especially when working with Jacque. Jacque and Mike are the only reason my family and myself More

by Kkuhn1191
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Yim

April 25, 2021

Dealership Rating
Employee Rating

He made the buying process very simple and was a pleasure to work with. He also answered all the questions that we had. Would definitely go back to see him if we ever need another car More

by Treaddoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2021

Dealership Rating
Employee Rating

Jacque did an awesome job getting me in a car. Excellent services and experience. Will be recommending my friends to Jacque Brown. Super sales man. More

by josephaaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Heritage Honda Bel Air responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

January 06, 2021

Dealership Rating
Employee Rating

Professional, efficient, thorough, experienced, friendly and pressure-experience delivered 100%! Made my out of state purchase a breeze! Hat tip to Garrett in Finance. They are a great team that deliver More

by Josav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Evans

Jan 07, 2021

Heritage Honda Bel Air responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

January 01, 2021

Dealership Rating
Employee Rating

Sales rep was great. However, the trade in ordeal was totally ridiculous. The sales manager was confrontational and pushy. Never mind the fact he insisted my trade in was worth over $5,000 less than it w More

by Disappointed
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Schroeder

Jan 11, 2021

Heritage Honda Bel Air responded

At Heritage Honda Bel Air, we work hard to provide all customers with transparent, honest, and reliable service, and we sincerely apologize for your less than positive experience, as this is not our way of doing business at any of our Heritage stores. Our Director of Operations, Andrew Miller, would like to address the issues mentioned in your review but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Andrew directly at 410.698.0024 or andrewmiller@mileone.com. We look forward to speaking with you soon.

December 02, 2020

Dealership Rating
Employee Rating

Heritage Honda provides excellent service and treats you like family. Becky Lind thank you for taking the time to explain the services that were done. More

by Hrj6225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Becky Lind

Dec 03, 2020

Heritage Honda Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

October 26, 2020

Dealership Rating
Employee Rating

Our previous car suffered a fatal overheating event (on my wife's birthday), which is what brought us to the dealership, and the fact my father is a loyal Honda brand customer (1-Civc, 1-Pilot, 2-CRVs). Up More

by Bikramdeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Langford

Oct 28, 2020

Heritage Honda Bel Air responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 25, 2020

Dealership Rating
Employee Rating

They didn’t think twice about the $7000 difference between the first offer and the last offer for my trade in. They took things away with every new offer, but didn’t tell me what they did to give me More

by hstrawderman
Recommend Dealer
No
Sep 01, 2020

Heritage Honda Bel Air responded

Thank you for reviewing Heritage Honda Bel Air. We take pride in providing all customers with transparent service and a positive experience, and we apologize you were disappointed in your visit to our dealership. Our General Manager, Andrew Miller, would like to speak with you to address the issues mentioned in your review, but has been unsuccessful in reaching you. At your earliest convenience, please contact Andrew at 410.698.0024 or amiller@mileone.com so we may restore your faith in Heritage Honda Bel Air. Thank you for your time. We look forward to speaking with you soon.

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