"Ignoring the customers, absence of customer service at all"
Worst experience with customer service ever! They’ve opened a case for my Tiguan’s rust (basically should be fixed by VW warranty) in February and they are still “investigating” it keeping promising to call “next week” for 6 months already!!! Have they ever called themselves? Nope!
Looks like hopeless idea to believe these guys👎🏻👎🏻👎🏻
"Great dealer! He helped us to get a great deal on a second c"
He is humble and a great guy, we have us right suggestions about the car which will be better for us under our price range .
"AMAZING PEOPLE! AMAZING PRODUCT! "
Every single time I come in Jacq goes above and beyond. I also know she has a great team of people behind her. They are all wonderful! Thank you thank you!
So friend and very helpful staff. Service is always great and car is always washed after each visit. They also offer a shuttle service that is very punctual.
"Can Not be called a Service Centre "
Signed a lease for a brand new VW Jetta 2019 in June 2018. After about 2 months problem after problem.
From water on the inside of my windshield, the car starting to squeak whenever I reverse.
Sound system doesn't work properly, bass randomly cuts out.
Had it checked out at the dealership but "everything is fine, nothing could be found."
Do not recommend.
Always great service even at short notice. Very comfortable waiting area. Would not take my Tiguan to anywhere else. Very friendly staff and always very helpful
I had the car in for a "check engine" light on.
They serviced the car in a professional manner in almost no time.
I'm glad I bought the car from Auto Haus and I have the car serviced there.
I was all the time treated like royalty at Auto Haus.
I recommend this dealer to everyone.
"Thrown under the bus there"
- Sickened by damage to paint on my Passat.
While there for an oil change they washed my car and scratched the xxxx out of it. They then proceeded with ridiculous reasons why it could not have been them that scratched the whole car.
Getting your VW Passat all scratched up is one thing. Being lied to for the sake of covering their xxx is another.
Had my car for a factory recall. The service was done in a professional manner and on time as promised. I asked a few additional questions and I got all the answers in no time. It is a pleasure talking to this people in service. Always very patient and professional.
Took my car in for an engine light check, These guys got my car checked and had it running again. Asked all the right questions, and kept me updated on the necessary repairs. Fast and effective service.