Jacob McMillen

I arrived just before my appointment time and Jacob greeted me by my name. My service was completed within 30 minutes. Mark and Jacob provide the best customer service experience every visit. Informati greeted me by my name. My service was completed within 30 minutes. Mark and Jacob provide the best customer service experience every visit. Information is always provided if needed and/or when I ask questions. Thank you Randy Marion Subaru! More

by david.lawrence1969 Verified Customer Verified Customer

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Everyone in the service dept. was friendly and knowledgeable. You can tell they work well as a team. The service writer, Jacob, kept me informed frequently. They even sent a video was friendly and knowledgeable. You can tell they work well as a team. The service writer, Jacob, kept me informed frequently. They even sent a video showing the repairs they made. More

by EDDIE_DONNA Verified Customer Verified Customer

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I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the cost and how long it would take to fix things. Plus, she got me a loaner car right away. I’d definitely recommend them! More

by RISHI23289 Verified Customer Verified Customer

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Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will be my go to for everything. More

by elishallovejoy Verified Customer Verified Customer

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Excellent service, quick turnaround and great personnel. Our first time and we will continue to come for all our services. Our first time and we will continue to come for all our services. More

by AUGSBURG63 Verified Customer Verified Customer

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Aaron took great care of me! ! He was both courteous and efficient. He and the service department analyzed and corrected the problem and had me on my way in no time! ! He was both courteous and efficient. He and the service department analyzed and corrected the problem and had me on my way in no time! More

by billxspeight Verified Customer Verified Customer

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Salespeople are friendly and very helpful. Service writers are awesome Would recommend ya’ll to friends and family Service writers are awesome Would recommend ya’ll to friends and family More

by jhess89 Verified Customer Verified Customer

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As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More

by SANDYROBINSON32 Verified Customer Verified Customer

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Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32 Verified Customer Verified Customer

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I appreciated the clear communication and excellent service. I was also impressed with short wait times. service. I was also impressed with short wait times. More

by PAULHOFFERBERT Verified Customer Verified Customer

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