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Jacob McMillen
86 Reviews
86 Reviews
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86 Reviews of Jacob McMillen
September 04, 2025
Made an emergency stop for service and service department was very accommodating. Issue was resolved in a timely manner and we were back on the road. Good communication during the service process. was very accommodating. Issue was resolved in a timely manner and we were back on the road. Good communication during the service process. More
by awattsbanjo
Verified Customer
August 19, 2025
I highly recommend Randy Marion Subaru and their service department. I appreciate their honesty about what needs to be done on my car. Their service department is one of the reasons I bought a Subaru. department. I appreciate their honesty about what needs to be done on my car. Their service department is one of the reasons I bought a Subaru. More
by JWILLIAMS4827
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
August 18, 2025
Excellent experience. Love getting the video of the inspection to see for myself. Appreciate the honesty on what is needed and really not needed at the time. Love getting the video of the inspection to see for myself. Appreciate the honesty on what is needed and really not needed at the time. More
by lglynn225
August 17, 2025
Service was excellent, no problems. Kind and courteous. Video is great and appreciated. Well done. Kind and courteous. Video is great and appreciated. Well done. More
by mreg73
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
August 12, 2025
Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More
by bkreynolds32
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
August 09, 2025
Jacob was wonderful. I would give 10 stars if I could.. I was in NC on vacation from PA &I stopped by without an appointment because my new vehicle was making a LOUD, g I would give 10 stars if I could.. I was in NC on vacation from PA &I stopped by without an appointment because my new vehicle was making a LOUD, grinding noise. Jacob quickly checked me in and kept me apprised of status. The technician promptly diagnosed and rectified the problem.Thankfully it was not a major issue. I will be moving to NC soon and will be sure to have my vehicle serviced at Randy Marion Subaru. More
by Oceansidehobo
Other Employees Tagged: Did not get name if service techician…5 stars to het also
August 08, 2025
Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! . we dropped out the vehicle and they brought it back for us. Great Customer Service! More
by STEPHBLESSED
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos
August 02, 2025
I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. Mark is my service rep., and Jacob has been helpful, too. More
by aballewedit
Other Employees Tagged: Mark Wilburn , Kimmie
July 28, 2025
Hi, Saturday 7. 27.2025 I had my BRZ clutch adjusted by Joe the technician. He did an excellent job. I appreciate Joe and Jacob's helpful and professional att 27.2025 I had my BRZ clutch adjusted by Joe the technician. He did an excellent job. I appreciate Joe and Jacob's helpful and professional attitude . Best Regards, Harold Buchanan More
by buchha
Other Employees Tagged: Joe-Technician
