Jacob Andrews
Jacob Andrews at Kia Country Manteca

Jacob Andrews

Service Advisor

Kia Country Manteca

1515 N Main St
Manteca, CA 95336

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Jacob Andrews

August 29, 2025

Dealership Rating
Employee Rating

Friendly, efficient and clean! !! Austin kept me informed as to the progress and results. I would recommend this service department to everyone. More

by rothschildrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Kia Country Manteca responded

Appreciate the kind words about our team and service department. Glad to hear you had a positive experience with us at Kia Country.

August 22, 2025

Dealership Rating
Employee Rating

They were professional and fast. Easy to make the appointment online . They explain all the work in detail More

by AHS1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Kia Country Manteca responded

Thank you for sharing your experience with us. We're glad to hear that the appointment process and service met your expectations at Kia Country. Take care!

August 18, 2025

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Employee Rating

Was told nothing they can do with the bubbling of my paint. Owner Won’t get back to me More

by AFURR1982
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 19, 2025

Kia Country Manteca responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent inquiry with our Service Department regarding the paint of your vehicle and the quality of communication you have encountered. Please contact me directly at a time that is best for you. Thank you, Steve C. scranford@kiacountry.com 209-439-5313

August 16, 2025

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Everything was fine. Met expectations. That’s all I expect. Ya ya ya ya ya More

by jimb8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Williams

Aug 24, 2025

Kia Country Manteca responded

Thanks for taking the time to share your feedback with us. We appreciate it and wish you well.

August 05, 2025

Dealership Rating
Employee Rating

The service team were great. They were able to squeeze me into the service schedule More

by DCONRAD0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Kia Country Manteca responded

Thanks for sharing your positive experience with us. We wish you well.

August 02, 2025

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Employee Rating

We recently had an issue with a battery component on our EV. The staff at the dealership couldn’t have been kinder and more supportive during the long process of repair and then corporate buyback of the veh More

by sbhatia649
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Kia Country Manteca responded

Thank you for sharing your experience with our team at Kia Country. It's gratifying to know we could assist you during the process and provide support as needed.

Aug 06, 2025

Kia Country Manteca responded

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July 31, 2025

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Employee Rating

I love the quick responses and the great maintenance of my very loved car. Thanks! More

by janice.jacobi
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Kia Country Manteca responded

We’re glad you enjoyed our maintenance service and quick responses. Take care!

July 23, 2025

Dealership Rating
Employee Rating

Good dealership every one here is very polite and friendly and also very help ful. More

by nicosmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brogan Perez

Jul 23, 2025

Kia Country Manteca responded

We’re pleased to hear that you had a positive experience at Kia Country. Our team appreciates your feedback and support.

July 16, 2025

Dealership Rating
Employee Rating

Brogan Perez & Michael, the service manager, are excellent & do a great job with what they can control. Keep up the positive attitudes & great work TY More

by mcurry6
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Kia Country Manteca responded

We truly value your recognition of our team. Thank you and take care.

July 13, 2025

Dealership Rating
Employee Rating

We were happy with the overall service, although we wash our cars regularly, would have been nice to had a complimentary wash before we picked it up. More

by dougtorres45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Kia Country Manteca responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. It's a pleasure to know that our Service Team delivered exceptional service to you. However, I'd like the chance to speak with you about the complimentary wash. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Steve C. scranford@kiacountry.com 209-439-5313

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