Jacob Andrews
Jacob Andrews at Kia Country Manteca

Jacob Andrews

Service Advisor

Kia Country Manteca

1515 N Main St
Manteca, CA 95336

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Jacob Andrews

September 22, 2025

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Employee Rating

Great experience every time with this dealership. Starting with the easy appointment service to the friendly staff! Everything was accomplished that I asked for oil change to the tire rotation. All i More

by ACEVEDOGABRIELLA89
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Zamora

September 17, 2025

Dealership Rating
Employee Rating

There is a reason why I drive past other dealerships and service locations to have my cars serviced here: quality of work and service. More

by Jarel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2025

Kia Country Manteca responded

Thank you for your trust and loyalty to Kia Country. We look forward to continuing quality service on your vehicles.

September 12, 2025

Dealership Rating
Employee Rating

Experience was fine there were no issues and everything was taken care of as requested. More

by BREANATALKS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Kia Country Manteca responded

Hello, We are glad to know everything was taken care of during your recent visit. However, I would appreciate the chance to speak with you to learn more about the 3-star rating you have shared. When you can, please reach out to me directly so we can discuss any feedback you may have. Sincerely, Steve C. scranford@kiacountry.com 209-439-5313

September 05, 2025

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Employee Rating

I choose Kia because it was here in town and so far I'm very happy with the service. More

by GLEBARRE6739
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Rodriguez

Sep 07, 2025

Kia Country Manteca responded

We appreciate you choosing Kia Country. It's encouraging to hear about your satisfaction with our service.

August 29, 2025

Dealership Rating
Employee Rating

Friendly, efficient and clean! !! Austin kept me informed as to the progress and results. I would recommend this service department to everyone. More

by rothschildrenee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Kia Country Manteca responded

Appreciate the kind words about our team and service department. Glad to hear you had a positive experience with us at Kia Country.

August 22, 2025

Dealership Rating
Employee Rating

They were professional and fast. Easy to make the appointment online . They explain all the work in detail More

by AHS1062
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2025

Kia Country Manteca responded

Thank you for sharing your experience with us. We're glad to hear that the appointment process and service met your expectations at Kia Country. Take care!

August 18, 2025

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Employee Rating

Was told nothing they can do with the bubbling of my paint. Owner Won’t get back to me More

by AFURR1982
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 19, 2025

Kia Country Manteca responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about your recent inquiry with our Service Department regarding the paint of your vehicle and the quality of communication you have encountered. Please contact me directly at a time that is best for you. Thank you, Steve C. scranford@kiacountry.com 209-439-5313

August 16, 2025

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Employee Rating

Everything was fine. Met expectations. That’s all I expect. Ya ya ya ya ya More

by jimb8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Williams

Aug 24, 2025

Kia Country Manteca responded

Thanks for taking the time to share your feedback with us. We appreciate it and wish you well.

August 05, 2025

Dealership Rating
Employee Rating

The service team were great. They were able to squeeze me into the service schedule More

by DCONRAD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Kia Country Manteca responded

Thanks for sharing your positive experience with us. We wish you well.

August 02, 2025

Dealership Rating
Employee Rating

We recently had an issue with a battery component on our EV. The staff at the dealership couldn’t have been kinder and more supportive during the long process of repair and then corporate buyback of the veh More

by sbhatia649
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Kia Country Manteca responded

Thank you for sharing your experience with our team at Kia Country. It's gratifying to know we could assist you during the process and provide support as needed.

Aug 06, 2025

Kia Country Manteca responded

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