Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
4.9
599 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs, 2 mos

Industry Experience

19 yrs, 2 mos

Languages Spoken

English English

4.9

599 Reviews

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599 Reviews of Jackie Mercer

August 01, 2025

Dealership Rating
Employee Rating

We’ve bought several trucks from Grand Prairie and Jackie Mercer always makes our sale easy More

by DawnandHank
Purchase Time
Recommend Dealer
Yes

July 29, 2025

Dealership Rating
Employee Rating

Jackie was a good salesman. Went ion for an oil change on my old truck came out with a new one. Best experience at a dealership.I would recommend this place to all my family and More

by valadezvictor37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your positive experience with Jackie. We are thrilled to hear that you had a great time and felt like part of the family. Your recommendation means a lot to us!

July 29, 2025

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Employee Rating

Jackie was a good salesman, I went in for an oil change on my old truck , come out with a new truck. Respectful on time and answer all my questions fast ! Best experience at a dealership. I would recommend More

by valadezvictor37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2025

Grand Prairie Ford responded

Thank you immensely for sharing your positive experience with Jackie. We are thrilled to hear that you had a great time and felt like part of the family. Your recommendation means a lot to us!

July 25, 2025

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Great experience and great people. They have many good vehicles. Much appreciation from there help. More

by walkerhoard
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 29, 2025

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It means so much to know that you found our staff to be helpful and that our vehicle selection met your needs. Your kind words about the great people here at Grand Prairie Ford truly brighten our day. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

July 23, 2025

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I had a great experience ! Jackie M. Is the best. He really help get the car I wanted More

by LATANYATWOODS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Huey, Braylon Boudreaux

Jul 24, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience! It brings us great satisfaction to know that you had such a positive visit with us. We understand how important it is to find exactly the right vehicle, and we are thrilled that Jackie was able to assist you in getting the car you truly wanted. Your kind words about the exceptional service you received mean so much to our entire team. We take pride in helping our customers find their perfect match, and it sounds like we accomplished that goal for you. Thank you for choosing us and for taking the time to share your experience with others.

July 22, 2025

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Easy and fast buying experience. Would recommend to family and friends. Love my new Bronco. More

by rogerfern2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Brandon Flem

Jul 23, 2025

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that your vehicle purchase was both quick and smooth. Your satisfaction with your new Bronco truly makes our day. We understand how important it is to have a seamless buying process, and we're thrilled that we could deliver exactly that for you. Thank you for trusting Grand Prairie Ford with such an important purchase, and we're honored that you would recommend us to your loved ones. We hope you enjoy many great adventures in your new Bronco!

July 21, 2025

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Great dealership very friendly was in and out under a few hours would recommend to anyone More

by Evildead6634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you found our team to be welcoming and that your visit was efficient. It means a great deal to us that you would recommend our services to others. We appreciate your business and look forward to serving you again in the future.

July 20, 2025

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Phenomenal value and extremely professional staff through the whole experience. I would recommend Grand Prarie Ford to anyone. More

by Quint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2025

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us, Quint! We are thrilled to hear that you found exceptional value and appreciated the professionalism of our team throughout your entire visit. Your recommendation means the world to us at Grand Prairie Ford. We take great pride in providing outstanding service and ensuring every customer feels valued. It was our pleasure to serve you, and we look forward to helping you with all your automotive needs in the future.

July 14, 2025

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"If you purchase the MPP Warranty they will drop your interest rate by 3 points" Hope you don't fall for their scam in financing. Now I have to go to the trouble of canning that MPP no good for nothing More

by TrippleR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 14, 2025

TrippleR responded

Bad tire and wheel passenger rear (been curbed) wheel will have to be replaced missing floor mats missing luggage hide shade mssing cargo net needs new wiper blades squeaking Rear tailight was busted no inspection on body (front bumper and rear bumper) lots of damage Torn armrest on both rear passenger seats holes in the back of the rear passenger seats trim missing on AC vents Forced to buy a warranty I did not clearly want in the finance department Sales manager was very ugly to me over the phone and told me just to return the vehicle with the busted tail light lens and no floor mats and torn seats.

Jul 14, 2025

TrippleR responded

Asked for a copy of the Car Fax and was just flashed at me and no one has sent that copy to me by email. Stay Away!!!!!

Jul 14, 2025

TrippleR responded

Paid 35K for a car that was listed as $24,663.00 asked to put down $500 on my card to hold the car they took $1K out of my checking account and they show 35K on the paperwork with a 5K down payment for a total of $30K. OMG they will rip you off!!

July 13, 2025

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Employee Rating

Jackie is a great salesman. Took care of us and explained everything to our satisfaction. More

by skylinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our sales team. It's wonderful that you felt well taken care of and that everything was explained clearly to your satisfaction. Your feedback about receiving thorough explanations and excellent service means a great deal to us at Grand Prairie Ford. We appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.

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