Jace Raney

The vehicle I drove home (2025 IONIQ 6 SE RWD) VIN did not match the Vehicle Buyer's Order! Such a hassle to deal with: I could not get the Bluelink app to lock / unlock the doors for the vehicle parked not match the Vehicle Buyer's Order! Such a hassle to deal with: I could not get the Bluelink app to lock / unlock the doors for the vehicle parked in my garage. The app said my vehicle was in Jacksonville. I spent several hours researching and resetting the electronic dash board and it still said my car was in Jacksonville. On Sunday afternoon, August 10th, I noted the VIN issue and texted a picture of the VIN to Jace. I had to drive our RAV4 Hybrid to Ocala the next day to sign new paperwork. While deleting my incorrect VIN and adding the correct VIN to Bluelink, Jace mentioned he noticed the app said the car was in Jacksonville when he was originally activating Bluelink. He said he thought it just need to update overnight... The Vehicle Buyer's Order with the correct VIN incorrectly listed the mileage at delivery as 19 miles even though it had 233 miles on it. Why the discrepancy? I asked Jace to send me a copy of the Rebate Retail Bonus Cash Inventory rebate page showing $8,500 but it has not been received yet. I wanted it so it matches my buyer's order. It took my insurance agent a few days to delete insuring the wrong VIN and adding the correct one. I did not drive the car uninsured (3 days (Sunday, Monday and Tuesday). For delivery, I asked to have the car charged to 90% but it was charged to 100%. I was surprised and disappointed the Gainesville Hyundai parts department would not recommend an NACS to CCS1 EV adapter so that I could charge my car at a TESLA Supercharger. I want to purchase one that is compatible with the car and not damage the electronics. Jace recommended I look to Amazon to buy a J1772 adapter but there are so many to choose from. Does Jenkins have a recommendations for Paul Bowers? email is pbowerss@outlook.com Don't get me wrong as I love the new car! More

by PBOWERSS Verified Customer Verified Customer

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We found what we wanted online. Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and h Used the chat and were answered immediately with a call from Sergey and made an an appointment for 1 1/2 hours later same day.. When we arrived and he was still busy, he walked us to another salesman. Our experience was a very pleasant one. More

by PLUNZ Verified Customer Verified Customer

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Jace was super nice and was very informative. They were all so easy to work with. Thanks for everything. They were all so easy to work with. Thanks for everything. More

by JLOCHNERPAINTING Verified Customer Verified Customer

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Jenkins Hyundai is top notch! Huge inventory and very organized staff. Jace Raney our automotive expert and salesman was 5 star, knowledgeable, polite and professional. Huge inventory and very organized staff. Jace Raney our automotive expert and salesman was 5 star, knowledgeable, polite and professional. More

by 13GLASSESOFWINE Verified Customer Verified Customer

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Our salesman put us in a vehicle within our budget. Got just what we needed and wanted. This is our 3rd purchase from this dealership Got just what we needed and wanted. This is our 3rd purchase from this dealership More

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I had an excellent experience and was able to get the vehicle I was most interested in. They had to go to a different dealership to obtain the vehicle in the color I wanted with the custom package I was vehicle I was most interested in. They had to go to a different dealership to obtain the vehicle in the color I wanted with the custom package I was looking for, and they got it! Talk about going the extra mile, I am very happy in my new Hyundai Santa Cruz. And I look good too. More

by LDEGRAW Verified Customer Verified Customer

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I could use all of the positive expletives to describe my experience at Jenkins Hyundai. These people were respectful and I truly enjoyed working with Jace Raney, Charles Huxoll and Haley Valila. Every aspec experience at Jenkins Hyundai. These people were respectful and I truly enjoyed working with Jace Raney, Charles Huxoll and Haley Valila. Every aspect of my new car purchase was handled in a manner which made me satisfied. More

by RWWIGGINS Verified Customer Verified Customer

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He was kind and did his best to make my buying experience smooth and easy. smooth and easy. More

by patcee5849 Verified Customer Verified Customer

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First of all, I had a really nasty car salesman before Jace, what I could not stand. Jace, what I could not stand. More

by FLIPFLOP5AND6 Verified Customer Verified Customer

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Process was nice. Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to use the newer features. Paperwork portion was very quick and seamless. More

by TLBEARD09 Verified Customer Verified Customer

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