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JOSHUA KENNETH JOHNSON

Overview Reviews (166) Inventory (316)

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JOSHUA KENNETH JOHNSON

Service Advisor

Volkswagen of North Tampa

11337 N Florida Ave
Tampa, FL 33612

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4.9

166 Reviews

Overview Reviews (166) Inventory (316)

4.9

166 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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166 Reviews of JOSHUA KENNETH JOHNSON

March 23, 2026

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Employee Rating

Amazing people, super fast service and my service advisor edward straughn took great care of me. edward straughn took great care of me. More

by newera_967

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez , Edward straughn

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Mar 23, 2026 -

Volkswagen of North Tampa responded

Thank you for recognizing our fast turnaround and the attention from your service advisor. We’re happy we could care for your Volkswagen Passat and look forward to your next visit.

March 23, 2026

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Employee Rating

Everything was a great experience for me as customer. My vehicle was well worked and all the service team, My vehicle was well worked and all the service team, More

by guzman.luis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez

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Mar 23, 2026 -

Volkswagen of North Tampa responded

Thank you for sharing your experience. We’re happy to hear your Atlas received attentive care and that our service team met your expectations. We look forward to assisting you with future maintenance.

March 19, 2026

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Employee Rating

Great maintenance for our VW! Thanks so much. Easy to schedule and very helpful staff Thanks so much. Easy to schedule and very helpful staff More

by BRENDAN.JP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez , Edward

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Mar 19, 2026 -

Volkswagen of North Tampa responded

It’s great to know that servicing your VW ID.4 was seamless and booking an appointment was simple. We will pass along your kind words to Christopher Thedore and Toni Lynn. Thank you for trusting us with your vehicle’s care.

March 19, 2026

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Employee Rating

We want to thank Jakub for his perseverance along with Tristan who serviced our 2022 VW Atlas Cross Sport. Tristan who serviced our 2022 VW Atlas Cross Sport. More

by rachel6873

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: BRIAN JAMES COODY, JUAN CARLOS SUAREZ, STEPHEN JOHN ROSEMURGY, STEPHEN J, SYED WALAYAT ZAIDI, CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez

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Mar 19, 2026 -

Volkswagen of North Tampa responded

Thank you for highlighting the dedication shown while servicing your 2022 Volkswagen Atlas Cross Sport. Michael and the service team are pleased to have demonstrated perseverance and care. Please let us know if there’s anything else we can help you with.

March 09, 2026

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Employee Rating

This place is very friendly. However, if you are not looking to stay at least 3-4 hours you may want to go elsewhere. All I received was an oil change and tire rotation and I was However, if you are not looking to stay at least 3-4 hours you may want to go elsewhere. All I received was an oil change and tire rotation and I was there from 8:15- 11:30. I feel that is entirely too long especially since I had an appointment. Other than that, they are pretty good. More

by Pmclean70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2026 -

Volkswagen of North Tampa responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 02, 2026

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Employee Rating

Service was great. Easy to make an appointment online. Service did not take long and there was no pressure to agree to other maintenance. Easy to make an appointment online. Service did not take long and there was no pressure to agree to other maintenance. More

by knicolebullock

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez

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Mar 02, 2026 -

Volkswagen of North Tampa responded

Thank you for highlighting how easy it was to book your Volkswagen Taos service online and that our team completed the work quickly without extra recommendations. We’re grateful you trusted our service team with your vehicle. Please reach out when your Taos needs attention again.

February 27, 2026

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Employee Rating

From the moment of call to the end of the recall the team was great! Their hospitality was outstanding. was great! Their hospitality was outstanding. More

by ICHOOSEME58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dustin Dalziel, Michael Mahoney

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Feb 27, 2026 -

Volkswagen of North Tampa responded

Thank you for recognizing our team’s hospitality during your Volkswagen recall service. We’re delighted the process from your initial call through completion was smooth. We look forward to assisting you again.

February 21, 2026

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Employee Rating

Great service writer very cordial and very nice the technician was incredibly nice and efficient very pleasant experience from all your staff technician was incredibly nice and efficient very pleasant experience from all your staff More

by GTX_196900

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez

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Feb 21, 2026 -

Volkswagen of North Tampa responded

Thanks for sharing your feedback. It’s wonderful to hear our service writer and technician provided friendly, efficient care for your Volkswagen Atlas Cross Sport. We’re here whenever you need future maintenance.

January 22, 2026

Dealership Rating

Employee Rating

Absolutely amazing service! ! The entire team is incredible to work with and I love VW of Tampa. ! The entire team is incredible to work with and I love VW of Tampa. More

by gwrogers9818

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney, Liz Perez

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Jan 22, 2026 -

Volkswagen of North Tampa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 21, 2026

Dealership Rating

Employee Rating

The dealer is as good as the employees. I highly recommend this dealer because of employees like Jacko in the service dept, excellent costumer service, attentiveness to details, always in t I highly recommend this dealer because of employees like Jacko in the service dept, excellent costumer service, attentiveness to details, always in the known with your car and service the team is providing. Speaks volumes for the quality of personnel which ensures the quality of service you will receive. More

by evelazquezrt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, TONI LYNN WYMAN, Dustin Dalziel, Michael Mahoney

Report | Print

Jan 21, 2026 -

Volkswagen of North Tampa responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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