JJ Cuevas
JJ Cuevas at Street Volkswagen of Amarillo

JJ Cuevas | Page 28

General Sales Manager

Street Volkswagen of Amarillo

8707 Pilgrim Drive
Amarillo, TX 79119

Contact Me
5.0
490 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Volkswagen Certified

Employee Video

5.0

490 Reviews

Write a Review

490 Reviews of JJ Cuevas

April 30, 2020

Dealership Rating
Employee Rating

David was very profesional and courteous. He was able to get me in the vehicle that I wanted , without any hassle. He’s been in the business for a very long time and would refer him X10. ... I’m overall ver More

by Linda Mendoza
Recommend Dealer
Yes

Other Employees Tagged: David Ortiz, Owen Sutherland , Bailey Durr

Apr 30, 2020

Street Volkswagen of Amarillo responded

Linda Mendoza , Thank you for the 5 star rating. We will give David, and the rest of the staff you mentioned a pat on the back for taking such great care of you. We strive to be truly exceptional in all that we do. We can not wait to meet the folks you recommend to us. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 29, 2020

Dealership Rating
Employee Rating

Frustrating Experience Went in for a service repair and ended up buying a used Atlas. Was told by the salesman that they would take care of the repair cost. Bought the car More

by waynet2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sammy Silva , Colby Kitchens

Apr 30, 2020

Street Volkswagen of Amarillo responded

Waynet2010, We are sorry for the misunderstanding on the money situation. The situation was that you were credited $ 500.00 for the repair. The difference came in what you owed on your trade and what was said was owed on the trade. We are sorry we had such a miscommunication. We do take care of your customers. We are an award winning dealership. We take pride it that and certainly did not want to loose you as a customer-Street Volkswagen of Amarillo.

Apr 30, 2020

waynet2010 responded

What we told the salesman on the payoff and what they put down were almost $300 different. We told the salesman $17,510 and the salesman wrote $17,258 which was a number we have no idea where they got that number. Then being told for 2 days we had a refund check waiting that just needed to be signed didn't help matters. If the salesman would have communicated what was going on it's no problem, if the salesman would have put down the payoff we gave him there wouldn't have been such a large discrepancy, and telling us about a refund that didn't exist is just disappointing.

April 28, 2020

Dealership Rating
Employee Rating

When I first went online to Street Volkswagen looking at their Certified Used Passat(s), I immediately received a phone call from Chris Matthews. My mind was set on only THIS car (the Passat), none other. C More

by ca5honeycutt
Recommend Dealer
Yes

Other Employees Tagged: Shane Giese , Chris Matthews, Ashley Parks

Apr 28, 2020

Street Volkswagen of Amarillo responded

ca5honeycutt, Thank you for the 5star rating. We are thrilled you chose to do business with us. We will give Chris and the rest of the staff you mentioned a kudos for taking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again. Welcome to the Street Volkswagen family.-John Luciano and the team at Street Volkswagen of Amarillo.

April 27, 2020

Dealership Rating
Employee Rating

JB was the absolute best! Made the buying experience fun, exciting and easy going! Made sure I was well taken care of and got what I wanted! More

by R.burghart96
Recommend Dealer
Yes

Other Employees Tagged: Joshua “JB” Brown, Joel Leimer

Apr 28, 2020

Street Volkswagen of Amarillo responded

R.burghart96 , Thank you for the 5 star rating. We are thrilled you are so happy. We want to be the first choice for all of your auto needs. We will give Josh Brown, Joel Leimer, and JJ a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 23, 2020

Dealership Rating
Employee Rating

We had a great experience. We were very pleased. “JB” was great to work with. I will recommend to anyone. Thanks More

by rblrabel
Recommend Dealer
Yes

Other Employees Tagged: Joshua “JB” Brown, Bailey Durr, Joel Leimer

Apr 23, 2020

Street Volkswagen of Amarillo responded

rblrabel, Thank you for the 5 star rating. We will give JB, and the rest of the staff you mentioned a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-Street Volkswagen of Amarillo.

April 22, 2020

Dealership Rating
Employee Rating

satisfied The salesman worked hard to earn our business and keep it even though a Lubbock salesman was actively competing for it. They were respectful and under More

by fowler0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Giese, Owen Sutherland , Bailey Durr, J.K. Hester

Apr 22, 2020

Street Volkswagen of Amarillo responded

Fowler0525, Thank you for the 5 star rating. We are so glad you chose to do business with us. We know you made the right decision. We want to be the first choice for all of your auto needs. We look forward to working with you all again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 20, 2020

Dealership Rating
Employee Rating

Purchased vehicle Just came to look at what they had and ended up leaving in a new car! Thank you! Made the trip very much worth it! More

by Danell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J.K. Hester

Apr 21, 2020

Street Volkswagen of Amarillo responded

Danell, Thank you for the 5 star rating. We are excited you chose to come look at our dealership[. We are glad we were able to get you into a new vehicle. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 19, 2020

Dealership Rating
Employee Rating

Excellent Service all around!! My experience here was all around amazing!! Tim got things going fast and was very knowledgeable about getting us the best deal. Julio did an amazing More

by ambroza208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Salazar, Tim Anderson

Apr 20, 2020

Street Volkswagen of Amarillo responded

ambroza208, Thank you for the 5 star rating. We will give Julio, JJ and the rest of the staff you mentioned a pat on the back for taking such great care of you. We want to be the first choice for all of your auto needs. We look forward to seeing you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 17, 2020

Dealership Rating
Employee Rating

With the virus going on I appreciated the extra precautions they were taking. From the front door throughout. All personnel was polite and helpful. Our salesman was great More

by denniscargin
Recommend Dealer
Yes

Other Employees Tagged: Ruben Garza

Apr 20, 2020

Street Volkswagen of Amarillo responded

denniscargin, Thank you for the review. We are thrilled you had a great experience here. We will give Ruben, and JJ a high five for taking such great care of you. We strive to be truly exceptional in all that we do. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 16, 2020

Dealership Rating
Employee Rating

Ruben went above and beyond to get me a great deal on my new car. Very professional. This is my 3rd vehicle that I have purchased here. Overall excellent service More

by tamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Giese , Ruben Garza

Apr 17, 2020

Street Volkswagen of Amarillo responded

Tamez, Thank you for the 5 star rating. We are thankful you chose to do business with us. We will give Ruben, and the rest of the staff a pat on the back for taking such great care of you. We are also grateful for you being a repeat customer. We look forward to seeing you again soon.-John Luciano and the team @street Volkswagen of Amarillo.

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