JESSICA SANTANA

Honest about service required. Just did my required NYS inspection instead of unnecessary oil change Just did my required NYS inspection instead of unnecessary oil change More

by Cyn Verified Customer Verified Customer

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Same old GREAT and FRIENDLY service, every time I bring my car there! Highly recommended! my car there! Highly recommended! More

by JRFMFT Verified Customer Verified Customer

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Quick and easy experience. Jessica is the best and she always delivers amazing customer service. Jessica is the best and she always delivers amazing customer service. More

by ZOLTILA Verified Customer Verified Customer

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Star Hyundai Service was an excellent experience! Started with a wonderful team to greet me for my service appointment. My service advisor, James was professional and thorough regarding what I should Started with a wonderful team to greet me for my service appointment. My service advisor, James was professional and thorough regarding what I should expect and how long I would have to wait. He handled my recall on my 24 Santa Fe with ease and gave me an inspection and fixed my rear heated seats which was covered under my warranty. I was fortunate to have James as my Advisor and he got me back on the road in only a few hours. Thanks Star Hyundai for making my service experience wonderful and perfect More

by NYCHIP1 Verified Customer Verified Customer

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Jessica was great. But merging a Genesis and Hyundai center is not the luxury car experience I expected. Genesis competitors have much nicer service centers. This fe But merging a Genesis and Hyundai center is not the luxury car experience I expected. Genesis competitors have much nicer service centers. This felt very dingy. More

by MSM Verified Customer Verified Customer

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Embarrassing location and surroundings for a luxury automobile! The only gem in this dreary spot is service coordinator, Jessica. She was helpful, intelligent and kind. Interaction with Jessica saved m automobile! The only gem in this dreary spot is service coordinator, Jessica. She was helpful, intelligent and kind. Interaction with Jessica saved my recent experience there. More

by RTORNAMBE Verified Customer Verified Customer

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Jessica is the best. She helped me get my service done quickly. She always is looking out for her customers. She helped me get my service done quickly. She always is looking out for her customers. More

by AB Verified Customer Verified Customer

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The process of making an appointment was easy. However, the wait to have my car serviced was too long. My appointment was for 10:40 am and I didn't leave the service center until about 2 pm. Other However, the wait to have my car serviced was too long. My appointment was for 10:40 am and I didn't leave the service center until about 2 pm. Other customers came after me and were out within an hour. I leased my vehicle from Star Hyundai and they were very accomodating. I leased my vehicle at the begining of December 2024 and I only had just under 5700 miles. Hopefully I won't need another service appointment until 2027. More

by maceja1 Verified Customer Verified Customer

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Jessica is amazing and very helpful. She makes the process so smooth. She is the best and always address my concerns! She is communicative and always informing me on any update regarding She makes the process so smooth. She is the best and always address my concerns! She is communicative and always informing me on any update regarding my Hyundai appointment. More

by karrinacastillo Verified Customer Verified Customer

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Had to have my camera fixed. Although I had to come back because they had to order part it was fixed !! Although I had to come back because they had to order part it was fixed !! More

by AZICCARDI Verified Customer Verified Customer

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