JESSICA SANTANA

Always pleasant, efficient, drop off and pick up easy, work done when promised or before. I've only ever had positive experiences! work done when promised or before. I've only ever had positive experiences! More

by JRFMFT Verified Customer Verified Customer

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The staff was very professional. The office could use an update as it is in need of modernization.. The office could use an update as it is in need of modernization.. More

by RNMOM917 Verified Customer Verified Customer

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Very happy with service, they took care of everything with a smile. Highly recommend Star! with a smile. Highly recommend Star! More

by Elantra owner Verified Customer Verified Customer

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Great service, especially from Jessica the service advisor. She was excellent, and the front desk duo is also doing a great job. However, the waiting area could use improvement — it felt run-down and advisor. She was excellent, and the front desk duo is also doing a great job. However, the waiting area could use improvement — it felt run-down and stuffy, and the AC didn’t seem to be working properly. The lobby would really benefit from a refresh to make the customer experience match the quality of the service. More

by wkrisman Verified Customer Verified Customer

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As a long time customer, I can say that this is the best run auto service department. The work thorough, no surprises and done in a timely manner run auto service department. The work thorough, no surprises and done in a timely manner More

by TATH Verified Customer Verified Customer

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I was able to pull right in and was greeted immediately. I went to the seating area since I was waiting for my car. was seated less then five minutes when Jessica came out to me and asked what service I r I went to the seating area since I was waiting for my car. was seated less then five minutes when Jessica came out to me and asked what service I required and she said she come back with the paperwork for my signature. everything was so easy and in under 2 hrs I was on my way!!!! More

by JUDITHROSSI2 Verified Customer Verified Customer

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The representative, is very professional. The job was completed in an acceptable time. I heard a noise and the rep, Jessica, heard my concern, she spoke with her manager, whom advised me that The job was completed in an acceptable time. I heard a noise and the rep, Jessica, heard my concern, she spoke with her manager, whom advised me that a part is being ordered. I am very Pleased with the service I receive fro STAR HYUNDAI.. More

by BARBANN074 Verified Customer Verified Customer

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The staff is excellent, very professional. The waiting room needs to be renovated. Chairs with tattered covers, Huge old style fan , Air conditioning not working. I believe a company as large The waiting room needs to be renovated. Chairs with tattered covers, Huge old style fan , Air conditioning not working. I believe a company as large as this one can do better for the customers. Thank you. More

by RNMOM917 Verified Customer Verified Customer

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Quality staff, clean workplace and a pleasant experience. Clear communication throughout the entire process. Very pleased with Hyundai policies and customer service. Clear communication throughout the entire process. Very pleased with Hyundai policies and customer service. More

by tempestelectrical Verified Customer Verified Customer

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Service was excellent, no complaints. My vehicle was fixed without issue. The Staff were polite and informative. My vehicle was fixed without issue. The Staff were polite and informative. More

by Maydon Verified Customer Verified Customer

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