JEEFERYE EUGENE | Page 6

The powered very friendly. We arrived at 4:45 p.m. and fid’t drive away until 8 p.m. This was after several hours of negotiating prior to this day. In that time, all I was offe We arrived at 4:45 p.m. and fid’t drive away until 8 p.m. This was after several hours of negotiating prior to this day. In that time, all I was offered was bottled water. I couldn’t even find a snack machine. Communication as to the reasons for the long wait between action was limited. A lot of waiting around. More

by CATHYSALLOUM Verified Customer Verified Customer

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Excellent service. Excellent people. Excellent finance department. Excellent sales department Sales director best of the kind. Very satisfied with my purchase Excellent people. Excellent finance department. Excellent sales department Sales director best of the kind. Very satisfied with my purchase More

by Ntorrado75 Verified Customer Verified Customer

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JEEFERYE was amazing. He was patient and funny. Great customer service was provided from him and Lawrence Lewis was amazing as well. He was very understanding and patient He was patient and funny. Great customer service was provided from him and Lawrence Lewis was amazing as well. He was very understanding and patient as well. He did his best for us to leave with what we can afford. Thank you!!!! More

by saskiafrancois112.sf Verified Customer Verified Customer

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This is the most unethical dealership I have ever dealt with in my 52 years of life. They say one thing, but once you in finance, they change there terms and prices with blatant lies. Don't accept electr with in my 52 years of life. They say one thing, but once you in finance, they change there terms and prices with blatant lies. Don't accept electronic signing that's how they are easier able to throw in thousands of junk fees. Buyer beware, do not use them they will lie, change their numbers, change pricing. Horrible , very deceptive, Alfonso was my finance representative. More

by eyr7a9 Verified Customer Verified Customer

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Staff was completely unprofessional, passive aggressive and rude. Denied me the right to speak to a manager. When I did speak to a manager, he stated he “did not want to hurt my feelings or upset me” when and rude. Denied me the right to speak to a manager. When I did speak to a manager, he stated he “did not want to hurt my feelings or upset me” when I tried to negotiate pricing. Completely inappropriate and unrelated to the deal. Salesperson quit through text, which caused me to be paired with a new salesperson and re-do paperwork. I was told different information in sales vs finance. Finance manager was not honest about warranty packages which caused price of vehicle to skyrocket. I had to go back 2 days later with reinforcement to make changes to contract and get a proper number. I have never experienced such unprofessionalism at a dealership in my life. Won’t be back and will NOT refer anyone to this dealership. More

by Domonique Verified Customer Verified Customer

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Jeffrey was Quick, efficient and was helpful throughout the process of buying A car. 10/10 the process of buying A car. 10/10 More

by Thesmaz75 Verified Customer Verified Customer

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With 835 credit score, worst experience ever from Doryle the sales person to Evan Lemons in the finance dept. Bought it on 4/19 and the deal is still not finalized! the sales person to Evan Lemons in the finance dept. Bought it on 4/19 and the deal is still not finalized! More

by 2007mercedesmartinez Verified Customer Verified Customer

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Well, I bought a used truck and arranged with the manager to be picked up in a couple of days, he agreed, upon paying for the truck, the finance person London Jackson , started to yell at me to take the truc to be picked up in a couple of days, he agreed, upon paying for the truck, the finance person London Jackson , started to yell at me to take the truck right away, in front of the manager who said nothing, London followed me outside and again yelled at the top of his voice to take the truck in front of customers and employees, I was never so embarrassed in my life, , I told him to shut out after a while, the truck was not even detailed yet, I came back the next day and picked up the vehicle, would never do business there again More

by raymondf Verified Customer Verified Customer

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The sales guy was nice. But I was stuck at this dealership all day even though I was pre-approved before arriving. I also was lied to by the finance team about an extended But I was stuck at this dealership all day even though I was pre-approved before arriving. I also was lied to by the finance team about an extended service package for the vehicle when I purchased it. I tried to contact this dealer to inquire about this. However, it seems impossible to get the right person on the phone. I would not recommend anyone to purchase a vehicle from here. More

by bharlan7 Verified Customer Verified Customer

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Having been to another car dealership a few days earlier and feeling very pressured by the sales people, I was pleasantly surprised how everything went at Al Hendrickson Toyota. Jeff, my salesman, couldn’t and feeling very pressured by the sales people, I was pleasantly surprised how everything went at Al Hendrickson Toyota. Jeff, my salesman, couldn’t have been any nicer to work with and really did his due diligence. Rohan and financing worked so hard knowing my situation to get me the best deal possible. It was a great experience. More

by jendooly1 Verified Customer Verified Customer

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