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JAMES THOMAS
JAMES THOMAS at City Volkswagen of Highland

JAMES THOMAS

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.9
200 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

2 yrs, 3 mos

Industry Experience

27 yrs, 5 mos

4.9

200 Reviews

Write a Review

200 Reviews of JAMES THOMAS

August 26, 2025

Dealership Rating
Employee Rating

Andy was patient and helpful. Even though I kept changing what I wanted he was patient More

by nkohlstedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Brendan Cowhey

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Aug 26, 2025

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 22, 2025

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Employee Rating

Alex and Brendan were wonderful to work with. They got down to the point and made the buying experience feel faster. More

by FUENMAYOR07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ortiz, Brian West, Brendan Cowhey

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Aug 22, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2025

Dealership Rating
Employee Rating

Andy our sales representative did an outstanding job. The whole team at City VW went the extra mile! I highly recommend City VW! More

by bill.bielawski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

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Aug 08, 2025

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 08, 2025

Dealership Rating
Employee Rating

From the second we walked in the front door of the dealership, we were warmly greeted my the manager and then by the sales consultant, Andy. Andy was in no way pushy, he was courteous, informative, we More

by homesweethome83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, John Fusha

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Aug 08, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 06, 2025

Dealership Rating
Employee Rating

Going into the dealership and working with both Erik and James was a great experience. Both provided exceptional customer service and a great car buying experience. Thanks to you both!!! More

by ANESIA_TOLIVER
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik

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Aug 06, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 04, 2025

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Employee Rating

Clean and friendly dealership. No pressure sales with a friendly attitude. Sale completed in a timely manner. More

by bpnorris597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Aug 05, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

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Employee Rating

I was worried about my credit, but Brian worked with the finance team to get me approved with a great rate. I couldn’t believe it! More

by trendrake649
Recommend Dealer
Yes

Other Employees Tagged: Brian West

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Jul 29, 2025

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 24, 2025

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Employee Rating

Great peaoe and experience. They made it fast and easy. Love my new Taos, it’s great. More

by Mbement914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

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Jun 24, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 21, 2025

Dealership Rating
Employee Rating

Andy very helpful & understanding & patience he has great customer service 5 stars for sure he is very awesome. More

by darren.henderson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jun 21, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 15, 2025

Dealership Rating
Employee Rating

Erik was great to work with and had great communication skills and made the process pleasant. More

by S_SPECTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 15, 2025

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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