J.R. Cochran
J.R. Cochran at Subaru of Columbia

J.R. Cochran

Business Manager

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of J.R. Cochran

October 05, 2025

Dealership Rating
Employee Rating

Larry Rhodes and JR Cochran made me feel right at home and I felt no pressure at all from either one of them. They answered every question I had and explained to me in detail to make sure I was educated i More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Rhodesia. 5 star!

Oct 05, 2025

Subaru of Columbia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 05, 2025

Dealership Rating
Employee Rating

Over the past fourteen years, I have purchased 2 different vehicles from here an 2003 Outback sport and 05 Outback, have leased 2 vehicles in 2019 Outback, and a 2022 Outback service and the salesma More

by KIMBERLYMCGAUGHEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Nixon, Keith Miller, Meredith Kay , The nineteen year old that worked with us

Oct 05, 2025

Subaru of Columbia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 05, 2025

Dealership Rating
Employee Rating

Trey, Zane and JR were pros. I drove in from St. Louis to consider purchasing one of a few Outback XT models the had in stock. They had the cars ready for me at the time of More

by Anod63222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2025

Subaru of Columbia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

Dealership Rating
Employee Rating

Bringing my newer car in ihas been a pleasure. I am treated with respect and problems and solutions are explained to me. I have total faith in this entire group of employees at Subaru of Columbia. More

by Lhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Subaru of Columbia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2025

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Employee Rating

Service manager does not know the software associated with the Forester Touring package. Tried to tell me that the auto engine shutoff was Saftey related. More

by leeflohra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2025

Subaru of Columbia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. General Sales Manager - Trey Warren hwarren@subaruofcolumbia.com

September 30, 2025

Dealership Rating
Employee Rating

Your on-line “check on your car status” always pulls up an error message, so have to call More

by AMYBANGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Subaru of Columbia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Amy, feel free to contact us at your convenience.

September 30, 2025

Dealership Rating
Employee Rating

Always an exceptional experience, the entire team provides excellent customer service. Whether looking to purchase, or needing service, you can count on a the team at Subaru of Columbia to put the cu More

by SKINNER_JENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

Sep 30, 2025

Subaru of Columbia responded

Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2025

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Employee Rating

Subaru of Columbia made this car buying experience very good while being helpful and informative through it all. Thank you! More

by Mark Niedergerke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Miller, Trevor Walker

Sep 29, 2025

Subaru of Columbia responded

Thanks for sharing about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!

September 28, 2025

Dealership Rating
Employee Rating

River always sees to it that I get my car in on time and keeps me informed and car is ready on time. Makes it easy More

by JKBangs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Subaru of Columbia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Columbia, we look forward to having you as a valued customer for many years to come!

September 24, 2025

Dealership Rating
Employee Rating

Great people to work with. We have done business at this location for 14 years and many of the employees we worked with on our first purchase are still there today. More

by westportrd
Recommend Dealer
Yes
Sep 24, 2025

Subaru of Columbia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Columbia!

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